Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

Zero Ticket Video Series with Resolve: Automating License Assign with RITA

See RITA, Resolve’s intelligent IT automation agent, in action as it handles one of IT’s most repetitive tasks: assigning and removing licenses. In this quick demo, RITA interprets a plain-language request, validates user details, and executes the license assignment automatically; no human intervention needed. Then, watch how just as easily it removes a license, showcasing true end-to-end automation that saves time, eliminates manual errors, and frees IT teams to focus on higher-value work.

Simplify Infrastructure Management with Puppet AI Infra Assistant #puppet #aiops #itautomation

Effortlessly access vital infrastructure data with Puppet Infra Assistant. Ask questions in natural language and get instant, contextual answers - no Puppet expertise required. Streamline operations, eliminate bottlenecks, and empower your team with self-service insights.

How Legal IT Can Escape the Graveyard of Recurring Tickets

It’s 3:30 p.m. A partner’s laptop refuses to authenticate to the VDI. The urgent filing is in two hours. The ticket title reads like a headstone you’ve seen a hundred times: “Can’t connect, tried rebooting, please help.” Another “undead” incident claws its way out of the queue. By home time, the backlog becomes a graveyard of recurring tickets, and your team, although brilliant and capable, is exhausted and applying the same fixes again and again.

Unlocking the Power of Sovereign Cloud: Insights from Civo Navigate London

As organizations increasingly rely on cloud computing to drive their businesses forward, a critical question arises: what happens when the cloud is no longer a trusted partner? This was a key theme explored at Civo Navigate London 2025, where Civo's leadership team shared their insights on the future of cloud computing and the growing importance of sovereign cloud solutions.

Can You Afford To Build Your Own Cloud Cost Optimization Platform?

So you’ve run into cloud cost challenges — incomplete visibility, overspending, thinning margins — and you’re wondering whether you have what it takes to build a cloud cost optimization platform in-house. It’s a responsible question (one that the FinOps Foundation even advises you to ask). Be warned: Building your own cloud cost optimization platform seems cheaper than adding another SaaS subscription. It’s not.

Introducing Braintrust: The exclusive network of engineering leaders shaping the future

In an era of unprecedented change, the role of an engineering leader has never been more demanding. Yesterday’s priority was scaling teams, while today’s is twofold: deploying AI responsibly and measuring the true impact of it all. The challenges are immense, and for the first time in a long time, the playbook is being written in real-time. That’s why today, we are thrilled to announce the launch of Braintrust, a new community from Cortex.

Top 9 APM Tools for Node.js Performance Monitoring

When a Node.js app slows down, you don’t get a clear picture right away. One service stalls, another spikes in CPU, and somewhere in between, requests start piling up. You can’t fix what you can’t see. Application Performance Monitoring (APM) tools close that gap. They capture request traces, latency, and errors across your stack — showing you what’s running slow and why.

AI in the UK: A Panel Discussion on the Future of Artificial Intelligence

Join our AI panel discussion with Josh Mesout, James Faure, Abdul Hummaida, Jonas Vermeulen, and Daniel Miodovnik, as they come together to explore the rapidly evolving landscape of artificial intelligence. The conversation delves into the real-world applications of AI, its future trajectory, and the critical considerations surrounding security, privacy, and responsible AI practices.

SOC 2 Type 2: Netdata's Security Controls Validated Over Time

We’re excited to share that Netdata has successfully achieved SOC 2 Type 2 attestation. Following a five-month audit conducted by Sensiba LLP, we can now confirm that our security controls work consistently in practice. The audit covered the period from April 1 to August 31, 2025, and tested whether our controls operated effectively throughout that entire timeframe.