Operations | Monitoring | ITSM | DevOps | Cloud

How to integrate Mattermost E20 with Office 365

Many Mattermost DevOps teams work in “Microsoft Shops”—organizations that use Office 365 apps with the Microsoft 365 business plan—and want to tightly integrate with Microsoft tools to more easily collaborate with the rest of the company. Mattermost E20 was architected from the ground up to be highly flexible. As such, integrating with other platforms including Microsoft is easy. Here’s how.

Get a jump on errors with Sentry and Atlassian

Recently, Atlassian announced 12 new features to help improve collaboration across software teams. These new capabilities and some help from Sentry & friends aim to help developers spend more time building the products and services their customers want. Here’s a more detailed look at how Sentry integrates with Atlassian products and leverages Bitbucket’s new Code Insights feature.

From OpenVPN to Pritunl VPN: The transition

Usually, organizations use an internal network to prevent unauthorized people from connecting to their private network. By using their own network infrastructure and connectivity, they can maintain their desirable level of security for their data. But it would be convenient for users to connect to that private network while they are away from the office through their own internet connection.

Searching Jira: Enhanced productivity with Elastic Workplace Search

Jira has long been a popular issue tracking tool for development teams, but its scope has broadened quite a bit over the years, and it has bloomed into a more well-rounded project management tool as well. It’s used widely by agile teams to plan, track, and release software, along with numerous other cloud (and traditional self-managed) productivity tools.

Do More and Work Where You Are With Our New Integration for Jira Server and Data Center

Many of you may be reading this blog from home, a remote office somewhere, a family member’s house, or—if Zoom backgrounds are to be trusted—the cockpit of the Millennium Falcon. We’re all learning how to get better at “working where we are,” and that includes optimizing the tool stack you use each day.

Contributing Third Party Flux Packages: A Discord Endpoint Flux Function

Are you currently using Flux with InfluxDB? Have you written a great Flux function that would be useful to the community? If the answers to these questions are “Yes!”, then I encourage you to contribute your awesome work to Flux, so that others can appreciate you and your work. Today, we’re sharing how you can contribute a custom Flux function in a Third Party Flux Package.

The right way to track technician performance

Amid concerns of resource scarcity and increasingly complex resolution processes, service desks are constantly under pressure to deliver more with less. This, in effect, forces service desk managers to drive technicians to resolve requests faster, leading to an unhealthy obsession with numbers. Several service desks are known to regard the number of requests closed by technicians as a good yardstick for their performance.

15 Essential DevOps Apps for Microsoft Teams

DevOps engineers always need to check processes, increase work efficiency, and optimize operations. The main part of the work is to improve the quality of the product and set up smooth workflows. That’s why you need to control systems and react to downtime as quickly as possible. One of the best ways to do so is to get timely notifications is Teams DevOps Applications. MS Teams is widely used in many companies, so you probably already have it.

PagerDuty Slack Integration How-To Video

Learn how to install, configure, and test the PagerDuty Slack Integration and work wherever you are. Many modern ITOps and DevOps teams count on Slack to keep everyone on the same page when things are running smoothly—and perhaps even more so when they aren’t. Slack users can do things like reassign or escalate an incident and view additional incident context—all from within Slack. The PagerDuty platform also allows users to create an incident war room Slack channel from within PagerDuty, adding additional users to it as the situation evolves.