Jira Round Robin Assignment: Automation and Slack Setup
Jira round robin assignment hands each new issue to the next person on a list, so incoming work spreads evenly instead of piling up on whoever happens to be watching the queue. Jira Cloud can do this natively with Jira Automation, and for most teams that takes ten minutes to set up. The hard part is everything around it: people on leave, triage that happens in Slack instead of Jira, and the gap between "evenly assigned" and "actually picked up".