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Support for ESR 5.19 is ending soon

As of October 15, 2020, Mattermost Extended Support Release (ESR) version 5.19 will no longer be supported. If any of your servers are not on ESR 5.25 or later, we highly recommend that you upgrade immediately. With our simple upgrade steps, it takes only a few minutes. Mattermost adopts a monthly tick-tock release cycle, with a new version shipping on the 16th of each month.

How IT Departments Are Evolving in an Era of Remote Work

Maintaining business continuity is both more difficult and more important than ever in the era of COVID-19. Typically, IT departments evolve their approaches and technologies over time to meet the needs of customers. But that approach may soon be outdated thanks to the global pandemic.

In the age of cloud, it's easier than ever to reap the benefits of remote work

High productivity. Low turnover. Satisfied workers. Less stress. A larger talent pool. Fewer office expenses. ADA compliance. And better work-life balance. When you list the benefits of remote work, there’s a lot to love – for both businesses and the people they employ – which is a huge reason why more and more companies are starting to embrace a remote workforce.

The 2020 SaaS Startup <$100 Essential Toolkit

I’ve recently co-founded a startup, and after working so long in more mature enterprises with diverse toolchains, it was actually massively educational to return to first steps and figure out what our critical needs were, balanced with essentially zero budget. As we’ve grown and raised money, we’ve graduated in some areas to other tools, but I wanted to share what we felt were the absolute can’t-live-without-tools for a team building SaaS software.

The Mattermost codebase is preserved on ice for the next 1,000 years

A lot will happen over the next 1,000 years, and the codebase for the Mattermost open source project will be along for the entire ride. On July 8, GitHub successfully deposited 21 terabytes of open source repository data in the Arctic World Archive, a (very) long-term storage facility located on the Svalbard archipelago in Norway near the North Pole.

Service Desk Now Integrates With Microsoft Teams

As part of our re-affirmed commitment to customers, Ivanti formed an Independent Business Unit that consists of a dedicated set of Ivanti products and services with the single purpose of pleasing its customers by providing long term value. This new unit’s development is driven by our customers’ feedback and requirements. We are pleased to announce our most recent release for Ivanti Service Desk 2018.3 - update 14!

New Integration: Create Zoom incident bridges automatically

Incident response doesn’t only happen in Slack, so today we’re happy to announce our integration with Zoom to create incident bridges automatically. Using the power of FireHydrant Runbooks, a Zoom meeting can be added with fully customizable titles and agendas based on your incident details. Let’s dive into how it works.

How to tackle remote teams with these 5 interesting online tools

The Internet has enabled a level of collaboration like never before in history. With just a few mouse clicks, you can see other people on the other side of the world and work with them remotely on whatever you want. Remote work is becoming new normal in many organizations. Managing teams remotely sometimes even in different time zones, with poor communication, monitoring becomes complex, and team misalignment is paramount.