Operations | Monitoring | ITSM | DevOps | Cloud

This post highlights some of the features and improvements that we have released in the last month. If you want to submit your own ideas or vote on existing feature requests, you can now use our new public roadmap at roadmap.ilert.com. ‍

A global leader in SaaS-based and on-premise software solutions that power innovative digital experiences was looking to replace the internal tool that was being used for resolving outages, service degradation, data center connection loss, and other incidents.

Even though IT asset monitoring alerts are a great tool to keep your company’s assets safe, they can sometimes become your worst nightmare. Raise your hand if you never configured them poorly and ended up with tons of irrelevant notifications. Due to their very nature of keeping you in the loop of changes, they can provoke the exact opposite effect since you’ll end up ignoring them. However, they are useful – at least in theory.

A lot of organizations are using Grafana to visualize information and get notified about events happening within their infrastructure or data. In this article, we will show how to create and configure Grafana Alert rules. To get started, log in to the MetricFire free trial, where you can send metrics and make Grafana dashboards right on our platform.

According to Orca Security’s 2022 Cloud Security Report, 59% of respondents received over 500 alerts a day, with more than 42% of them being false positive alerts. And 62% of them said it has contributed to employee turnover. With numbers like this, it’s no wonder why developers dread the false positive alert. They waste time, energy, and money for everyone in every technology space, whether it is cloud or web services. It’s time to change that.

The health management APIs in Netdata allows teams to eliminate unnecessary alerting during scheduled maintenance, testing, auto scaling events, and instance reboots. For all SREs, it is absolutely crucial to filter out expected events during maintenance windows and quickly pinpoint critical issues in your infrastructure. Every minute is crucial while dealing with troubleshooting issues and any distractions that may hijack the troubleshooting process should be subdued.

It's a story as old as the web itself: someone on your team gets excited to install a new tool. The tool promises to finally give you a clear view into the problems your users have with your product. Your team agrees to give it a go. The errors start coming... ...and they don't stop coming... Soon enough, most of your team has either created an email filter to manage all the alerts, or has unsubscribed themselves entirely. Just like all the other tools. Welcome to alert fatigue.