Operations | Monitoring | ITSM | DevOps | Cloud

A single person on-call "rotation" is a critical vulnerability

One of the most common complaints we hear from operations and site reliability engineers is about the quality of life impacts and the resulting stress imposed by their on-call responsibilities. Most of us are already aware that a proper on-call rotation is critical to our engineering organization’s health in terms of both immediate incident response and long-term sustainable growth.

OnPage Mentioned in Two 2019 Gartner Hype Cycle Reports

Gartner’s Hype Cycle for Business Continuity and IT Performance Analysis are trusted reports, identifying solutions that enhance and solidify an organization’s business continuity. The OnPage team is pleased to announce that we’ve been included in two of Gartner’s Hype Cycle reports, listing OnPage’s incident alert management solution as a trusted tool for today’s support teams.

Don't Treat Your Business Metrics Like Other Metrics

Many companies today try to feed business metrics into APM or IT monitoring systems. Splunk, Datadog and others track your business in real time, based on log or application data – something that would seem to make sense. In practice, however, it fails to produce accurate and effective monitoring or reduce time to detection of revenue-impactful issues. Why? Because monitoring machines and monitoring business KPIs are completely different tasks.

Vodafone Utilizes PagerDuty to Better Understand Their Real-Time Operations

Vodafone is a telecommunications company providing 4G network coverage for 18 million customers and 99% of the United Kingdom’s population. Ben Connolly, Head of Digital Engineering at Vodafone, details the challenges that his engineering teams were facing and why PagerDuty was the perfect fix. PagerDuty helps Vodafone deliver a better customer experience by allowing their teams to see the impact that they're having in real time.

The Top 3 Use Cases for Machine Learning in Analytics and Monitoring

It’s no secret that machine learning (ML) has experienced tremendous growth and adoption over the last few years. And why not? This exciting technology has enabled us to utilize the power of machines for a wide variety of applications and industries. From image processing to predicting to medical diagnosis, ML has begun to reshape the way we live.

Growth Forecasting Use Cases for Anodot's Autonomous Forecast Solution

Every successful company plans for sustainability and growth. Forecasting the growth path helps companies set their short- and long-term business objectives and make important decisions to help them reach their goals. Short-term forecasts are important in quarterly and annual budget planning and for ensuring that daily business operations help achieve long-term goals.

The results of our 2019 "Future of Monitoring and AIOps" survey are in

IT operations is at a crossroads. The increasing complexity of IT infrastructure and software is challenging IT teams and the business. So this year we decided to focus our survey on what IT Ops execs, managers and practitioners think about the current state of their operations, the future of their systems and the role automation and AIOps might play in their transformation.

The 5 Whys: Why Use Monitoring at All?

Customers today are faced with a wide variety of industry terminology: APM, IOTA, BPM, OI, BAM and AIOps, just to name a few. Using different terminology like this might help large vendors expand their market size with different positioning offerings, but it certainly doesn’t help their customers understand what they’re getting. Companies spend tens of millions of dollars to solve their problems with the wrong solutions and struggle to get value from it.

How Adopting OnPage can Transform Your Organization

OnPage provides a reliable incident alerting solution, built for today’s healthcare providers and IT professionals, ensuring that important notifications are sent to the right individuals at the right time, every time. Adopting OnPage as a pager service or IT alerting solution equates to HIPAA-compliant exchanges, without human errors or complications.

Resolve Introduces Expanded Global Partner Program to Deliver IT Automation to New Markets & Fuel Innovative Service Offerings

We are thrilled to announce the formal launch of our global partner program. This program will provide more routes to market for distributors and value-added resellers (VARs) and create new service opportunities for managed service providers (MSPs), systems integrators (SIs), and consulting partners.