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By StatusHub
At StatusHub, we know that security and trust are essential when it comes to your data. That’s why we are pleased to share that we are SOC 2 compliant.
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By StatusHub
Learn the best practices for IT incident communication via status pages, covering key aspects such as Defining incidents, Preparing communication plans, and Using various communication channels.
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By StatusHub
This blog will explore how to maximize the benefits of a status page, ensuring it enhances user trust, reduces customer support queries, and streamlines incident management.
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By StatusHub
This blog highlights the advantages of having an internal status page for your business.
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By StatusHub
Learn the benefits of a status page for education organizations for outage communication. Enhance transparency & security of real-time service updates.
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By StatusHub
Check out the latest StatusHub updates and features, including improvement of the recurring events scheduler, updated service status widget appearance and more for the first quarter of 2024.
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By StatusHub
We are pleased to announce that the new control panel version is now live for new trials and accounts. And we will continue to transition existing customers, we will be making contact directly to confirm details and timelines.
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By StatusHub
The role of status pages has changed significantly over the past year—and so have a few other things. Here’s the recap of the general improvements we made in 2021.
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By StatusHub
In this article, we’re going to explore key reasons why companies need status pages. We’ll also dive into the components of an accurate status page that does its job well. This will make it easier for you to set up your own status page, even if you’ve never done it before.
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By StatusHub
In this article, we’re exploring how status pages can help you deliver bad news to customers in a “good way,” starting with the psychology of news delivery and how you can use this knowledge for future incidents.
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Reduce downtime impact with effective communication for your customers and your team.
StatusHub is a flexible incident and event communication tool that helps you keep your impacted staff and end users updated effectively. Its efficient communication mechanisms create a beneficial environment of trust and transparency for the people that rely on your company.
Benefits:
- Proactively connect with customers: Let customers know about planned or unplanned downtime before they find out on their own.
- Build company reputation and trust: Improve customer relationships with transparent incident management processes, and demonstrate reliability and availability to potential customers.
- Reduce customer service workload: Ease strain on your support team from emails, calls, and social media backlash during unannounced service outages.
- Real-time incident communication: Shorten downtime with automated communication, and get systems back online with less stress.