Operations | Monitoring | ITSM | DevOps | Cloud

From plan to practice to prevail: my conversation with Chris Johnson, host of the MSSP 1337 podcast

In cybersecurity, prevention often gets most of the attention. But no matter how strong your defenses are, incidents will happen. And how you respond in that moment of truth defines resilience. That’s why I really connected with a framework Chris Johnson shared with me on the MSSP 1337 podcast, the 3 P’s – plan, practice, prevail.

What is SNMP Trap: Real-Time Alerts for Network Monitoring

Why wait for the next poll? An SNMP trap is a real-time alert sent from a device to a monitoring system, without waiting for polling. Ever had a router die silently at 3 AM while your monitoring system was still polling away every 5 minutes? Yeah… not fun. That’s where SNMP traps step in. Think of them as the push notifications of network monitoring: instant, lightweight, and sometimes misunderstood.

Physician On Call Schedule: How to Create an Effective, Fair & Reliable Call System

Providing continuous, high-quality care takes more than clinical expertise—it depends on well-designed physician on call schedules that balance patient safety, physician wellness, and operational efficiency. Whether you manage a residency program or a multi-specialty group, creating an effective physician call schedule—or a broader provider on call schedule—is critical for 24/7 coverage and clinician well-being.

Mute timing vs. silences in Grafana Alerting: How to pick the best fit for your use case

Have you ever been in a situation where know your team is going to run their weekly maintenance window and you silence your notifications to prevent a flood of false positives from pinging your inbox? If you are associated with a team that uses any type of alert system, you know how easily alert fatigue can happen. The incessant and unpredictable (or even, at times, predictable) pings, emails, and notification alerts can drive even the most serene worker totally batty.

Goodbye Email-to-Text: Why Modern Mobile Alerting with SIGNL4 Is the Smarter Choice

Over the past year, major U.S. mobile carriers have shut down their free email-to-SMS and email-to-text services – once common ways to send a text message directly from an email account. AT&T terminated its SMS gateway service in mid-2025, Verizon discontinued its SMS gateway domain in late 2024, and T-Mobile retired its gateway domain in December 2024.

Why AIOps Needs Agentic AI

The AIOps and observability market has always been fragmented—and it’s not by accident. Different domain-specific tools, multiple data types, and reliance on supervised learning created complexity and silos. Now, a new approach is emerging. By placing LLMs at the center of decision-making, Agentic AI has the potential to unify this fragmented space and truly transform AIOps. This clip explains the root of fragmentation—and why the agentic approach offers a way forward. For a deeper dive, visit our website to see how the Fabrix.ai platform is architected to solve the real-time data challenge in AIOps.

Derdack Achieves ISO/IEC 27001:2022 Certification

Derdack attaches great importance to the confidentiality, availability and integrity of information. Therefore, Derdack has undergone a ISO27001:2022 audit and received a certification that Derdack has implemented and maintains an Information Security and Management System. ISO/IEC 27001:2022 is essential for organizations aiming to protect their information assets and comply with best practices in information security management.

Alerts and Notifications - What's the Difference?

In digital systems, communications, apps and IT/operations, the terms alerts and notifications are often used somewhat interchangeably – but there are important distinctions. Understanding these differences helps design better user experiences, reduce overload, and improve response to critical issues. Here are some of the defining contrasts: A few concrete examples help illustrate.

SIGNL4 + Microsoft Teams Integration - Streamline Critical Alerts and Incident Response

Enhance your incident management workflow with the SIGNL4 Microsoft Teams integration. In this video, we walk you through how SIGNL4 connects seamlessly with Microsoft Teams to deliver real-time, mobile push notifications, chat-based incident collaboration, and faster response times for your team. Whether you’re in IT operations, DevOps, security, or facility management, this integration ensures that the right people are alerted instantly and can take immediate action – directly within Teams. What you’ll learn in this video.

Do You Get Paid for Being On-Call? What the Law Says (and What Workers Actually Get)

Being “on call” sounds simple: you’re not actively working, but you need to be available if something goes wrong. The real question many employees ask is: do you actually get paid for being on call? The short answer is: it depends. Your pay may hinge on labor laws, company policies, and how restricted your time really is.