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ilert

Bring incident response to AI stack with ilert's MCP Server

Oct 27, 2025 By Tim Gühnemann In iLert
ilert’s engineering team has developed an open Model Context Protocol (MCP) server that enables AI assistants to securely interact with your alerting and incident management workflows, from determining who is on call to creating incidents. In this article, we provide a simple explanation of MCP, outline the reasons behind our investment in it, describe the high-level architecture, and explain how to connect Claude, Cursor, and other MCP clients to ilert today.
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Unveiling the Future The Agentic Platform as the Operating System for Operational Intelligence

Oct 24, 2025 By FabrixAI Inc In Fabrix
In this segment, Shailesh previews the exciting platform demos and agentic use cases to be featured at the summit. He likens their agentic platform to an operational operating system for machine learning and operational data, outlining its three key pillars: Data Fabric, AI Fabric, and Automation Fabric. This innovative framework not only utilizes LLMs effectively but also ensures robust context engineering and action automation, supporting seamless integrations with tools like Splunk ITSI and Cisco BPA. Get ready to explore the future of operational intelligence!
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ilert

How to manage ilert call flows via Terraform

Oct 23, 2025 By ilert In iLert
Call flows let you design voice workflows with nodes like “Audio message,” “Support hours,” “Voicemail,” “Route call,” and much more. The ilert Terraform provider now includes a ilert_call_flow resource so you can version and promote these flows across environments. This blog post offers an overview of managing call flows in Terraform, detailing the benefits and key scenarios.
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onpage

Best MSP Tools of 2025

Oct 22, 2025 By Zoe Collins In OnPage
Managed service providers (MSPs) are strong multitaskers, handling monitoring, documentation, security, infrastructure maintenance, support, and more for each of their clients. So clearly the need for a strong set of MSP tools is one that cannot be overlooked. In the current state of IT, clients expect swift response and seamless service delivery no matter the time of day, meaning, MSPs must invest in a toolkit that will enable them to deliver high-quality service 24/7.
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signl4

How Do I Route Alerts by Location to the Right On-Call Team?

Oct 21, 2025 By SIGNL4 In SIGNL4
When your company has multiple offices or operational sites – whether that’s across the U.S. or around the world – getting alerts to the right team isn’t as easy as just checking who’s on duty. Events can come from a wide range of sources tied to different physical locations, time zones, or even separate departments, and not every alert is meant for every team. Let’s say your company has operations in New York, Dallas, and San Francisco.
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signl4

When IT Alerts Go Bump in the Night: A Halloween Tale of IT Alerting with SIGNL4

Oct 21, 2025 By SIGNL4 In SIGNL4
As the witching hour approaches, your data center hums quietly – servers glowing like jack-o’-lanterns in the dark. Everything seems calm… until suddenly, your phone lights up with a chilling alert. CPU usage is spiking. Network latency is haunting your system. The ghost of downtime lurks nearby. Welcome to the spooky world of IT alerting – where nightmares come true if your team isn’t ready.
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statushub

Incident Communication in Higher Education: How StatusHub helps to Reduce Confusion, Tickets, and Downtime

Oct 21, 2025 By StatusHub In StatusHub
Watch a demo recorded during EDUCAUSE Demo Day: E25 Emerging Tech Preview. And learn how higher-ed institutions can improve incident communication, reduce support tickets, and deliver faster, clearer updates with StatusHub.
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AI-Powered Translation Tools: A Hidden Asset for Scaling DevOps Globally

AI-Powered Translation Tools: A Hidden Asset for Scaling DevOps Globally

Oct 21, 2025 By OpsMatters In OpsMatters
DevOps or development (Dev) and IT operations (Ops) teams are no longer confined to single geographic locations or language groups. With over 80% of organizations now practicing DevOps (a figure projected to reach 94% in the near future), the challenge of scaling operations globally has never been more critical. Yet, one persistent bottleneck continues to slow down even the most sophisticated DevOps workflows: language barriers.
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Get started with Grafana Alerting: Route alerts using dynamic labels

Oct 20, 2025 By Grafana In Grafana
In this tutorial you will learn how to configure notification policies for dynamic routing based on query values Don't miss the rest of the "Get started with Grafana Alerting" series! Each part dives into a different feature to help you get the most out of alerting in Grafana.
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