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ilert

EU AI Act: what changes in August 2025 and how to prepare

Aug 1, 2025 By Dhanesh Gandhi In iLert
‍ On August 2, 2025, a key part of the EU AI Act comes into force. It has serious implications for how you manage incidents related to artificial intelligence. ‍ While the full regulation will not apply until 2026, new obligations for providers of general-purpose AI (GPAI) models begin this summer. If you are building or deploying AI-powered services in Europe, the clock is ticking.
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ilert

Cut alert noise with AI-powered grouping for MSPs

Jul 31, 2025 By Tim Nguyen Van In iLert
‍ Managed Service Providers (MSPs) and IT service providers face growing complexity in monitoring client systems – especially when multiple tools are in play. When every minor issue triggers an alert, operations teams quickly drown in noise. ‍ This article shows how ilert’s intelligent alert grouping cuts through that noise by automatically correlating related alerts from the same alert source – reducing alert volume, ticketing overhead, and response time. ‍
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Out-of-the-box Alerting for Frontend Observability in Grafana Cloud

Jul 31, 2025 By Grafana In Grafana
Get alerted on frontend issues the moment they happen — no setup headaches required. In this short demo, Elliot Kirk from Grafana Labs introduces out-of-the-box alerting for frontend observability. Whether you're tracking error counts or web vitals, this new feature makes it easy to stay ahead of performance issues. With just a few clicks, you can: Enable prebuilt alerts for your apps Visualize and edit alerts directly in the UI Customize thresholds and durations Set up notifications and stay in the loop Launch alerting with every new app setup.
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spike

9 Best IT Alerting Software in 2025 (Plus 3 Open-Source Options)

Jul 25, 2025 By Sreekar In Spike
I’ve curated a list of 9 best IT alerting software and 3 open-source alternatives for you. Every tool on this list handles the core alerting functions you need: incident detection, fast alert delivery, clear escalation paths, and reliable incident logging. Since all these tools tick those boxes, I focused on what makes each tool special. You’ll find their unique features under “Standout Alerting Features of ” for each option.
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onpage

Is WhatsApp Safe for Healthcare Communication? Here's What Hospitals in UAE, Israel, and Saudi Are Realizing

Jul 25, 2025 By Ritika Bramhe In OnPage
At HIMSS this year, in between flashy AI demos and interoperability debates, I kept hearing the same concern from hospital leaders across the UAE, Saudi Arabia, and Israel: “We’re still using WhatsApp for clinical messaging—but it’s starting to feel risky.” Some shared stories of messages getting missed. Others brought up concerns around data privacy and compliance.
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onpage

Mass Notifications for Local Government: Keeping Residents Informed During Emergencies

Jul 24, 2025 By Zoe Collins In OnPage
When unexpected risks disrupt the health and safety of the public, fast, reliable mass notification systems for local governments are essential. Without them, residents miss critical alerts that protect public health. For example, imagine a scenario like this: A water main break occurs in Waltham at 6:13 am, it took the public works team less than ten minutes to assess the damage and determine that the water is not safe to drink. However, most residents didn’t find out until hours later.
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statusgator

SMS alerts enabled for Early Warning Signals

Jul 24, 2025 By Colin Bartlett In StatusGator
When service disruptions happen, every second counts. That’s why we’re excited to announce a major update to StatusGator: Early Warning Signals are now available via SMS. Early Warning Signals have already been helping teams stay ahead of outages via email and Slack alerts — and now, with SMS support, you can get real-time notifications directly on your phone, even before incidents are publicly acknowledged.
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ilert

New features: Event flows, revamped alert view, sleek reports, and much more

Jul 22, 2025 By Daria Yankevich In iLert
As you know, we've introduced a major update in recent months – ilert Responder – the AI Agent that helps you run root cause analysis during incidents and provides recommendations toward faster resolution. That's not all, and there are way more powerful features to share with you. Feel free to reach out to us via chat or at support@ilert.com if you have questions or if you want to propose a feature or improvement.
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signl4

How Do I Customize My Service Hotline with SIGNL4's Call Routing?

Jul 22, 2025 By SIGNL4 In SIGNL4
Many organizations still rely on traditional phone hotlines to provide after-hours support or emergency coverage. While this approach is familiar, it’s often inefficient, hard to scale, and costly. Missed calls, voicemail black holes, or unclear routing logic can lead to delayed responses and frustrated customers. Whether you’re using a third-party service or your own PBX system, the process often requires manual steps, extra tools, or call forwarding rules that aren’t dynamic.
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