Operations | Monitoring | ITSM | DevOps | Cloud

Employing AIOps for observability, monitoring and service assurance frees developers to focus on building better services.

Each year there comes a time to look forward and think about next year and maybe even further. This can be a daunting task, especially in the fast-changing IT industry. Luckily, Gartner prepared a list of the top 10 technologies that will drive the future of Infrastructure and Operations up through 2024. This list might come in handy when you’re preparing your 2020 roadmap and beyond.

Back in the good old days of monolithic applications, most developers and application owners relied on tribal knowledge for what performance to expect. Although applications could be incredibly complex, the understanding of their inner workings usually resided within a relative few in the organization. Application performance was managed informally and measured casually. However, this model falls apart in a microservices world.

There are more than a million people using Amazon Cloud products, so it follows that many customers are employing an AWS integration with their Opsgenie instance. One common use case involves creating Opsgenie alerts from CloudWatch Logs to help stay ahead of issues and prevent incidents. CloudWatch Logs is an AWS log storage and monitoring feature that collects logs from all systems, applications, and AWS services in a single place.

It’s a new world order: Skynet has taken over. Just kidding. But it sometimes feels that way, doesn’t it? In the words of Marc Andreessen, software is eating the world, and technology problems are now business problems. This means developers are now the architects of the digital experience and, by extension, the customer experience—and when said developers are unable to innovate quickly, companies are more exposed to competitive threats.

Unexpected events make the healthcare profession one of the most challenging industries to navigate and plan for. Sudden, abrupt patient situations tend to occur, increasing the workload of healthcare providers. Similar, process efficiencies and productivity are a reflection of the care team’s ability to communicate. When teams are on the same page, patient wait times are significantly reduced and results are improved.

If you’ve worked on a team that has adopted Agile techniques, you’ve probably heard of a retrospective. If not, here’s the TL;DR: A retrospective is a meeting in which a team connects regularly to reflect on what happens throughout a project and continuously improve how they work moving forward.

TL;DR: Fast-moving IT stacks see frequent, long and painful outages. Thousands of changes – planned, unplanned and shadow changes – are one of the main reasons behind this. Until now, IT Ops, NOC & DevOps teams didn’t have an easy way to get a real-time answer to the “What Changed?” question – the answer that can help reduce the duration of outages and incidents in these fast-moving IT stacks. Now, with BigPanda Root Cause Changes, they do.

Many organizations today are dealing today a lot of complexity and disconnected tools. Teams and departments are running in parallel but siloed from each other. People are burned out from a lot of manual work, and everyone is crunched for time. This is not a happy ecosystem to live in. If this digital ecosystem doesn’t work together, your teams don’t know what’s going on and they lack the right information.