The world is undergoing profound change and technology sits at its beating heart. Digital transformation offers unprecedented opportunities for CIOs to support business demands for innovation-fueled growth. In so doing, IT leaders can also cement their position as indispensable members of the executive suite.
August 2019 was a bad month when it came to financial services outages, with both consumers and investors faced with banking glitches that made them unable to access their accounts. Let’s take a look at the anomalies that made headlines over the last 30 days.
PagerDuty is proud to announce our latest release, which provides a new set of product capabilities and enhancements that further enable you and your teams to securely work in real time—anytime and from anywhere. With this release, we continue to respond to our customers’ needs to build a better platform to help them best manage their digital operations. Enhancements include new innovations for our mobile app and increased platform security by adding email domain restrictions.
When a critical incident strikes and hampers your business operations, it's how you handle what comes next that will make all the difference to the extent of damage and the length of downtime. Chaos in the aftermath does not need have to be the default. Your team can stay focused and cool-headed with a solid incident response (IR) plan.
ITOps teams are challenged today like never before, overwhelmed by IT noise and constantly fighting fires. And for the business this often means higher operating costs, performance and availability issues, and risks to enterprise digital initiatives. So what’s an IT Ops guy/gal gotta do? Well, lately there’s been talk about “a new sheriff in town” that claims to be able to solve this challenge, and its name is AIOps.
It’s been an exciting couple of weeks and we have been hard at work to give you the best possible status page and monitoring experience, and so here is a highlight of the new features we are the most proud of.
IT service alerting (ITSA) tools automate ticketing system workflows by incorporating intelligent alerts into the creation of a ticket. These capabilities don’t only enable IT support teams to consistently deliver great services, but they also improve their collaboration and productivity. That’s why in order to extract the full value from ticketing systems, teams should consider closing the loop by complementing their ServiceNow instance with trusted ITSA solutions such as OnPage.
