Operations | Monitoring | ITSM | DevOps | Cloud

The MSP's competitive edge: a new standard of incident response

In the effort to streamline operations and enhance cost efficiencies, organizations large and small are turning to managed services providers (MSPs) to outsource key IT activities. In fact, this shift is so broad reaching that the global MSP market is expected to exceed $375 billion by 2025! Indeed, outsourcing to MSPs brings many advantages.

Moogsoft Enterprise 8.0: The Virtual NOC Is Here!

Remote collaboration. Workflow automation. Streamlined remediation. AI-fueled data analysis. These are all key trends in IT operations management that the current crisis has accelerated, turning them into requirements for continuous service assurance in modern IT environments. Moogsoft Enterprise 8.0, available now, delivers all these advanced capabilities and more.

How to Trigger Alerts From Application Events

EventSources, the sister LogicModule to DataSources, are a useful framework for triggering event-based, contextual alerts from your applications and infrastructure. While DataSources poll your applications and infrastructure for time-series datapoints, EventSources poll (or listen) for interesting events from your log files, SNMP traps, syslogs, Windows Event Logs, and much more.

How OpsRamp's intelligent Escalations Enables Remote Workers

OpsRamp alert escalation policies allow an administrator to configure escalation rules that determine which alerts that need attention, which users are required to take action, and what actions should be taken. In this interactive session we'll dive into why this is more important than ever as organizations adopt remote work strategies and need to be able to not only understand the signal from the noise, but also get to the root cause faster and ensure information is getting to the right people at the right time to reduce meantime to resolution.

OpsRamp: Simplify and Transform IT Operations

Modern IT operations management is the horsepower that turns IT into the business-building, revenue-generating hero to millions that should it be. IT has the power to modernize and transform the business. And ops has the power to transform IT. This is OpsRamp. This is the future of digital Ops. OpsRamp makes it easy to control the chaos of modern digital infrastructure. The OpsRamp service-centric AIOps platform discovers, monitors, manages, and automates hybrid environments to simplify and transform IT operations management.

Parsley Health: Bringing Telemedicine to the Front Lines

As a child with a cancer survivor and heart disease patient for parents, I developed a psychological discomfort for visiting hospitals and the doctor’s office in my adult years. For me, the feeling of restlessness while sitting in a waiting room coupled with fear of the medically unknown can create the perfect breeding grounds for stress and anxiety—and apparently, I’m not alone.

Elastic Stack Alerting Overview

Introducing the new alerting framework for the Elastic Stack bringing alert functionality directly into SIEM, APM, Uptime, and Metrics. The new alerting framework is built from the ground up and designed to offer data-driven triggers that let you do everything from send an email, to automatic Slack notifications, to even integrate with platforms like PagerDuty to initiate escalations.

Rackspace Boosts IT Operations Management with AIOps

As part of its pledged “fanatical” commitment to the success of its 125,000 customers across the globe, Rackspace optimizes its IT operations to the fullest. That way, this leading MSP ensures the highest quality and reliability of its vast portfolio of IT services across public and private clouds, and dedicated servers. “We support everything from gaming to e-commerce, telecommunications, medical, aviation — you name it.