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The Unplanned Show, Episode 8: Platform Engineering with Martin Van Son

In this episode, Martin Van Son provides a simplified definition of platforms in this context: a way for internal users to request anything from environments to deployments. The platform engineering comes in because someone needs to own stitching together and automating away all the complexity involved to complete that action. In the end, both the consumers and the creators save time. Furthermore, platform engineers have an opportunity to encode best practices and cost saving measures that are often forgotten when users are left to their own devices.

New OnPage + ConnectWise Incident Alerting Workflow

OnPage has combined the power of voicemail transcription with keyword-based triggers to identify and prioritize after-hours incidents. The new OnPage + ConnectWise workflow enhances incident alert management for IT and Managed IT clients by drastically decreasing incident response times. By streamlining after-hours on-call communication, OnPage's critical alerting platform has revolutionized the on-call IT industry.

The Guide to MSP Network Monitoring for Multi-Client Visibility

Managed Service Providers (MSPs) are entrusted with the important task of orchestrating complex networks, ensuring uninterrupted service, and safeguarding the delicate balance between digital innovation and operational stability. In this article, we’ll be delving into the importance of MSP Network Monitoring and the pivotal role that MSPs play in maintaining the intricate web of connections that power our interconnected world.

Restarting Kubernetes Pods: A Detailed Guide

This blog will help you learn all about restarting Kubernetes pods and give you some tips on troubleshooting issues you may encounter. Kubernetes pods are one of the most commonly used Kubernetes resources. Since all of your applications running on your cluster live in a pod, the sooner you learn all about pods, the better.

Git a Handle on it! A Scalable Approach to GitOps Configuration Patterns - Civo Navigate NA 2023

Discover the world of GitOps with this presentation from John Dietz where he dives into scalable configuration management patterns. The talk emphasizes the challenges faced by developers and administrators while adopting GitOps practices and outlines various scalable strategies and best practices to address these. It presents a variety of patterns, tools, and tactics to manage configuration as code, contributing to improved system stability, team collaboration, and delivery speed.

Rootly Raises $12 Million from Renegade Partners, Google Gradient Ventures, & XYZ Ventures

We are excited to announce that we have raised a $12M round of financing led by Renegade Partners with participation from Google Gradient Ventures (Google’s AI-focused venture fund) and XYZ Ventures. This brings our total funding to date to $15.2M ($20M CAD) alongside our other existing investors Y Combinator and 8VC.

July 2023 newsletter: Changelog-The Deluxe Edition

🎵 Gotta give the people, give the people what they want! 🎵 You've been asking. And we've been listening. Over the past few weeks, we've been shipping frequently requested features to help you bring your incident management to the next level. It may be the dog days of summer, but let's ignore that, yeah? Just take a look at this recent changelog. Note that this is the biggest one we've ever published.

Discover the Power of AI-Powered Knowledge Bases! - Infraon

Enhancing Customer Service with AI-Powered Knowledge Bases Discover the cutting-edge world of AI-powered knowledge bases in this informative video. We explore how integrating generative AI in customer service marks a significant step forward in the field of artificial intelligence. By combining knowledge with intelligence, businesses achieve unparalleled efficiency and effectiveness in customer support processes.

Install Pandora FMS with our online installation tool

Hello again, Pandoraphiles! Today on our beloved blog we want to introduce you to a video. You know that from time to time we do just that, don’t you? Bringing back some video from our channel, the nicest and most relevant one, no question, and break it down a little bit in writing. All of that so that you may have the book and the audiobook, so to speak.

Understanding IT Strategic Planning: Overview with Examples

Just as proactivity is a necessary virtue for a great IT team, the capacity for IT strategic planning is also essential. A good strategic plan will be an IT roadmap that clearly directs your organization’s IT goals and strategies for the next few years. Strategic planning should also align your service goals with the organization’s broader goals to ensure business continuity and effective disaster prevention and recovery.