Managed service providers (MSPs) are feeling the impact of AI use, mostly when it comes to the power of chatbots. Chatbots are an incredible way for MSPs to save time and money when it comes to the lower levels of their customer support. Well-programmed bots can take the burden off techs and your support staff when it comes to answering simple questions and troubleshooting common issues.

With 2.3 billion smartphone users worldwide, enterprises can’t afford to ignore the mobile channel. Last year, $2 billion of Black Friday’s total sales of $5.03 billion were spent on mobile devices. And mobile isn’t just about shopping. People are now spending equal amounts of time on mobile devices and desktop computers. Flurry Insights pegs the average time that people devote to mobile devices at 5 hours a day.

In this article, we talk about what you need to know about how APIs affect your business, and what you need to do to safeguard your API or your websites and services with API dependencies. So, if you’re wondering why API monitoring is so important, you’re in the right place. Read on!

The Odin Project is an open source community and curriculum for learning web development. Students build portfolio projects and complete lessons that are constantly curated and updated with the latest resources. They offer completely free courses like Ruby, Rails, JavaScript, HTML, and CSS. Once a student climbs the technical ladder, there's even a course on how to go about getting a job in the industry, walking you through things like job searching, interviews, and much more.

I come from a world where strategy is best kept secret. Whether it be from a company who has a codename for literally everything, or the competitive culture of playing and coaching D1 athletics, confidentiality became a required skill. Meetings, trainings, code reviews, scouting reports… anything of significance happened behind closed doors. In other words, definitely not open source.

Every single app — large or small, open source or not — has room for improvement when it comes to performance. This is why we created Skylight for Open Source to give open source contributors the tools they need to find these issues. Over the next week, we'll show you three different open source apps running on Skylight, each with their own unique performance challenges, varying in complexity.

We’ve all been there — you’re on-call, fast asleep at 3 AM when suddenly, in comes the alerts–in overdrive. Your system is notifying you of some sort of abnormal behavior, but with all the alerts and data coming through, its difficult to figure out what your system is trying to tell you. Is there potential malicious behavior? Did someone write faulty code? Is it an important issue or can it wait? Is it nothing at all?