Operations | Monitoring | ITSM | DevOps | Cloud

This is the third post in our series on the future of incident management, which builds upon The Future of Incident Management: Your Blueprint for Operational Excellence and How Native Process Automation and Auto-Remediation Drive Operational Excellence. Organizations are facing increasing complexity across their IT landscapes.

Email automation allows you to send emails automatically based on certain triggers or schedules, so you don’t have to click the Send button every time. This includes things like welcome messages, drip campaigns, and regular newsletters. In this tutorial, you will create a simple system that automatically welcomes new subscribers and sends them updates about technology, all with the help of AI.

When you’re responsible for the reliability of complex systems, the execution layer of your automation is not something you want to think about—it should just work. Whether you’re deploying code, patching servers, or responding to an incident at 3 a.m., your automation engine should be as resilient and scalable as the infrastructure it’s operating on.

The world of Kubernetes and RabbitMQ evolves rapidly. Our popular 2022 post laid the groundwork for HA deployments; now, join us for the crucial 2025 update to ensure your architecture remains cutting-edge. As organizations continue their powerful shift from monolithic architecture (where all the code building the application exists as a single, monolithic entity) to microservices architecture.

Network operators across the digital ecosystem are under pressure to cut costs while protecting revenue. This post explores three practical use cases where Kentik Traffic Costs helps turn traffic insight into commercial intelligence that helps teams negotiate smarter, protect margins, and boost profitability.

For years, compliance has been synonymous with checklists, manual reporting, and time-consuming audits. That definition no longer holds. In our September 2025 webinar, Patrick Hubbard, Technical Marketing Director, led a conversation with JB Baker, Vice President of Product Engineering, and Marc Jensen, Channel Sales Engineer. Together, they showed how automation is transforming compliance into something far more strategic: the foundation of modern resilience.