Operations | Monitoring | ITSM | DevOps | Cloud

From RPA to Agentic AI: Understanding the Shifting Landscape of Enterprise Automation

Over the past decade, organizations have embraced automation in waves – starting with basic task scripts and Robotic Process Automation (RPA), then moving to hyperautomation, and now exploring “agentic AI” as the next frontier. Each step in this evolution has expanded the scope of what can be automated, and revealed new challenges. This blog offers a detailed comparison of RPA, hyperautomation, and agentic AI, their key differences, strategic advantages, and potential drawbacks.

Watch Automation in Action - Live! (June 2025)

Tired of endless alerts, escalating ticket volumes, and constant firefighting? It’s time to take back control. Join our next live demo to see how the Resolve platform orchestrates workflows that actually work! Reduce noise, slash resolution times, and free up your IT and network teams to focus on what really matters. We’ll show you how Resolve can: Get an exclusive, behind-the-scenes look at how automation and orchestration can help you scale your operations efficiently.

OnPage + HaloPSA Integration | Streamline Critical Alerting with Bi-Directional Sync

In this video, we showcase the simple yet powerful integration between OnPage and HaloPSA. Using HaloPSA’s integration runbooks, organizations can set up a bi-directional sync with OnPage to ensure critical tickets never go unnoticed. When a ticket in HaloPSA meets your defined criteria—like a Priority 1 status—it automatically triggers a “page” to the OnPage mobile app. Tickets can be created manually or automatically via email, giving your team flexibility in how alerts are generated.

What's New in Turbo360 - Azure Budget planner, Executive cost summary report, Snooze monitoring....

Turbo360 brings a suite of enhancements added to elevate your Azure management experience. Hit play to hear what's in store for this month. Introduction (00:00:00) Executive cost summary report (00:00:15) Budget planner (00:01:14) Pause monitoring feature (00:01:51) Exporting and Importing business transactions (00:02:23) Direct Access to Azure Resources (00:02:55) Conclusion (00:03:17)

Blueprints: Ready-Made Processor Bundles For Your Telemetry Pipelines

We’ve noticed a lot of our customers spend countless hours building and configuring processors. Either parsing JSON, standardizing log formats, normalizing timestamps, masking PII, de-duplicating logs, the list never ends. Most work revolves around recreating the same processor bundles in multiple processor nodes. Bindplane’s new Blueprints solves that boring, repetitive work by providing pre-built processor bundles you can drop into any pipeline with a single click.

How Often Should You Replace Hardware? Set up a Hardware Refresh Policy

In this video, we’re laying the foundation for an effective hardware refresh strategy by focusing on the policy itself. Without clear guidelines, you end up with confusion, overspending, and outdated technology in the hands of your team. We’ll walk through how to define a policy that reflects your organization’s goals, budget, and culture. We’ll also look at how to automate some of the work, like setting up notifications and tagging devices, so refresh cycles are smoother for everyone.

Why Cribl Copilot Editor is Built for the Human, First and Foremost

I’m genuinely excited about what we're rolling out with Copilot Editor, an update to our AI that’s truly packed with new capabilities designed to help you automate pipeline development. You can read about these capabilities here. I wanted to take a moment to share our thinking on a core principle that guides how we build, especially regarding the impactful, and sometimes daunting, world of generative AI.