OnPage + HaloPSA Integration | Streamline Critical Alerting with Bi-Directional Sync

In this video, we showcase the simple yet powerful integration between OnPage and HaloPSA. Using HaloPSA’s integration runbooks, organizations can set up a bi-directional sync with OnPage to ensure critical tickets never go unnoticed.

When a ticket in HaloPSA meets your defined criteria—like a Priority 1 status—it automatically triggers a “page” to the OnPage mobile app. Tickets can be created manually or automatically via email, giving your team flexibility in how alerts are generated.

Once an OnPage alert is received, users can respond directly from the app, with all actions syncing back into HaloPSA. You’ll also see ticket updates in real time, including read receipts and acknowledgments, complete with timestamps—so your team has full visibility into who’s engaged and when.

This integration helps ensure rapid incident response and eliminates the gaps between ticket creation and on-call action.

👉 Watch to see it in action and learn how easy it is to connect your critical alerting workflows with OnPage and HaloPSA.