Operations | Monitoring | ITSM | DevOps | Cloud

Interview

AIOps Transforms Customer Experience in Leading Industries

Learn how AIOps is helping transform customer experience in key industries including financial services, telecommunications and retail. Sudip Datta, head of AIOps products, shares the five imperatives for a successful AIOps implementation and discusses how leading organizations are using AIOps to improve operational efficiency, improve customer experience and speed innovation.

Account Takeover IS Your Problem

Phishing and malware are scary enough, but the number-one tactic used by bad actors to get access to and take over accounts is something different: using compromised credentials. Why? Because it’s so easy. Data breaches happen almost constantly, and credentials get leaked. At the same time, people are prone to reuse the same few passwords across all their accounts. These two facts spell trouble, as it’s almost impossible for an IT professional to know if working credentials to their company email or CRM are floating around the dark web. Almost impossible that is, until now.

Internet Leader Natural Intelligence Now Resolving Glitches in Minutes Rather than Days

Natural Intelligence runs comparison websites that generate millions in ad traffic. A glitch could easily cost the company thousands in ad revenue. CTO Lior Schachter and other members of the NI team share the difference Anodot Autonomous Analytics has made across the company.

How AIOps Really Works

If you are in IT Ops or DevOps, hardly a day goes by without someone mentioning AIOps. There are a few who think AIOps can replace IT Ops tools today. Others debate this, saying that AIOps is still a nascent field, and it will take a few more years until we see a full-fledged AIOps platform for IT operations management. But there’s always been a lot of confusion on how AIOps really works.