Automatic Service Now ticket creation with Enterprise Alert
How to use Enterprise Alert to automatically create tickets inside of Service Now.
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Can devs and designers get along? - Dev Matters S1E02
In this episode of Dev Matters, Don and his guest Ben Sanders discuss whether software developers and designers can really get along. Ben shares stories, tips, and strategies pulled from his experience of over 15 years in the software industry. This episode was recorded in front of a live studio audience on Twitch.
Splunk SOAR Playbooks: Azure New User Census
Hafnium is the latest cyberattack that utilizes a number of post-exploitation tools after gaining access to Exchange servers through a zero-day exploit. One of their persistence methods was creating new user accounts in the domain, giving them the ability to log back into the network using normal authentication rather than use a web shell or continue to re-exploit the vulnerability (which has since been patched). Learn how you can use Splunk Phantom to automate account monitoring to ensure that threat actors are not exploiting vulnerabilities to access sensitive information through authenticated accounts.
How Wix Monitors Mobile apps using Sentry
Lev Vidrak (Mobile Lead @Wix) shows and discusses how his team monitors React Native apps, their approach to releases, and best practices they deploy when using Sentry to monitor their projects.
Resource check profile - Monitor Windows event logs and Linux syslogs
Track server resources such as Windows event logs and Linux syslogs to monitor specific events and strength your server's security. Internet-facing systems constantly confront the risk of security hacks and data theft. While you're monitoring key performance metrics of your servers, keeping an eye out for security incidents is also necessary. This can be achieved through event log monitoring for Windows servers, and syslog monitoring for Linux servers.
How to set up error tracking and alerts with Sentry
Sentry is one of the most popular error tracking tools, which monitors your application for errors and exceptions. Sentry also has an open source version of the product that you can host yourself, but today we will talk about their cloud hosted product.
5 Customer Service Tips For Professional Services Firms
Customer service is by no means easy. Managing this part of your operation can be immensely challenging. Your team must strike a balance between solid technical knowledge and perfect communication skills to deliver the very best customer experience. At StartingPoint, we believe customer experience is something that should be continuously refined. Exceptional customer experiences are the fuel driving the growth of your business.
An introduction to using Nastel with Amazon MSK
Nastel MSK is an option for using Apache Kafka. This introduction explains the basics of Amazon MSK and the show how in just a matter of minutes, you can be using Nastel to manage, monitor and track your Kafka usage.
6 Best Bandwidth Monitoring Tools
Your network relies on reliable data transmission. Not only could troublesome connections yield negative results for customers, but connectivity issues could also indicate deeper problems within your network. However, if you monitor your bandwidth consistently and carefully, you can maintain your network’s health and solve issues as they arise.
Troubleshooting Firewall Issues in DigitalOcean
DigitalOcean is a cost-effective virtual private server (VPS) provider popular among the developer community. The platform also offers services for rapid development, deployment, testing, and maintaining modern distributed applications. One of these services is a managed firewall solution that allows blocking unwanted traffic. It’s relatively easy to manage and deploy as an infrastructure component. Sometimes, however, operations teams need to dig deeper when the firewall blocks network traffic.