Over the past few Boot Camps I’ve done since becoming a Head Nerd, automation has been a continuing topic of discussion, and one that brings up various roadblocks. Many of the MSPs that I have talked to one-to-one after the Boot Camps have said they were “embarrassed” to ask more questions about automating their service delivery as they didn’t want their peers “laughing” at them. If you fall into this category, don’t panic!
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Organizations face a growing threat from cybercriminals while struggling to find qualified security professionals who can protect their infrastructure and sensitive data. This blog will explore the concept of a Security Operations Center (SOC) and the role of SOC analysts in securing your organization. We will also discuss how your organization can leverage automation to improve SOC effectiveness and fill in the gaps when you cannot support a full staff of security professionals.
Service automation is the process of automating processes, events, tasks, and business functions. It offers multidimensional visibility of the business, which helps you streamline the business process. It integrates the domain functionality tools with various layers of automation within a unified interface or workflows.
As platform engineering continues to rise in popularity, there is a new side effect to watch out for: the people using the internal developer platforms aren't the people who built it. They’re not necessarily familiar with the codebase, they may not know what's powering it behind the scenes – and the platform might even have to contend with malicious users. So how is Puppet evolving to contend with this new challenge?
Organizations today are under pressure to stay ahead and maintain IT applications and infrastructure optimally. That means their IT teams are tasked to make sure that functions move along smoothly while minimizing downtime. To keep the lights on, enterprises add whatever domain-specific tools they need. However, these tools are often reactive, and not nearly robust enough to handle complex application topologies.
