Operations | Monitoring | ITSM | DevOps | Cloud

Watch Automation in Action - Live! (June 2025)

Jun 5, 2025 By Resolve In Resolve
Tired of endless alerts, escalating ticket volumes, and constant firefighting? It’s time to take back control. Join our next live demo to see how the Resolve platform orchestrates workflows that actually work! Reduce noise, slash resolution times, and free up your IT and network teams to focus on what really matters. We’ll show you how Resolve can: Get an exclusive, behind-the-scenes look at how automation and orchestration can help you scale your operations efficiently.
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puppet

System Hardening Explained: Types, Techniques, Examples & Mistakes to Know

Jun 2, 2025 By Robin Tatam In Puppet
The broad umbrella of today's IT security includes standards, tools, technologies, and human practices that reduce risk and protect your systems. System hardening is one conceptual catch-all for those components of IT security — but what does system hardening mean in relation to your actual day-to-day operations? And how do you achieve system hardening without burdening your whole team?
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The Key Differences Between Manual and Automated Mailroom Operations

The Key Differences Between Manual and Automated Mailroom Operations

May 30, 2025 By OpsMatters In OpsMatters
Mailrooms have evolved significantly in recent years, transitioning from traditional manual processes to automated solutions. This shift has transformed how businesses handle incoming and outgoing mail. Understanding the differences between manual and automated mailroom operations can help companies optimize their processes, reduce costs, and enhance productivity.
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Avantra

Extreme automation and the SAP Cloud ERP journey

May 26, 2025 By Brenton O'Callaghan In Avantra
Cloud ERP arrives as the new holy grail of ERP architecture: a composable, flexible and scalable collection of core business services working together to meet enterprise ERP needs. Of course, getting there for a large enterprise with significant existing complexity across legacy SAP implementations isn't a trivial task. Much has been written about S/4HANA migration, but less explored are the benefits of automation solutions used for the regular operations of SAP to migration projects. These solutions offer a number of accelerators and benefits to migration projects and SAP teams, so it is worth exploring.
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Can AI Eliminate IT Tickets? Exploring the Future of Automated IT

May 23, 2025 By Resolve In Resolve
What if IT issues could be resolved before a ticket is ever created? In this episode of Tech Transformed, Sean Heuer, CEO of Resolve Systems sat down with host Shubhangi Dua of EM360Tech to explore the groundbreaking concept of Zero Ticket IT. Heuer explains it's not about solving tickets faster—it's about eliminating the need for them entirely. Together, they dive into how agentic AI and intelligent automation are reshaping the future of IT operations, moving away from reactive models and towards seamless, proactive resolution.
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cfengine

CFEngine 3.26 released - Admin

May 20, 2025 By Ole Herman Elgesem In CFEngine
Today, we are pleased to announce the release of CFEngine 3.26.0! Being a non-LTS (not supported) release, this release allows users to test the new functionality we’ve been working on before it arrives in an LTS release later this year. The codename for this release is a bit different, as it is named after a new feature introduced, and what it eliminates - the admin user.
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cfengine

Package signing and verification

May 12, 2025 By Vratislav Podzimek In CFEngine
Disclaimer: This post focuses on Debian-based and Fedora\/RHEL-based distributions and packaging. Everybody using a GNU/Linux distribution most likely knows that packages used by the given distribution are somehow signed and such signatures are somehow verified. Usually, this knowledge comes with the first requirement to import some key when an extra package repository is being added to the system (the standard repositories of a distribution use keys that are present and trusted by default).
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splunk

Business Process Automation, Explained

May 12, 2025 By Shanika Wickramasinghe In Splunk
Business process automation no longer sits on the sidelines. What was once an emerging technology is now the engine behind modern business operations. In fact, around 60% of companies already use automation tools in their workflows, according to Duke University. This is not just companies — developers are also contributing to this shift by adopting low-code, no-code, and digital process automation platforms. These new tools remove barriers that once slowed innovation.
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puppet

Securing the Software Supply Chain: Why It's More Important than Ever

May 12, 2025 By Puppet In Puppet
The software supply chain has become the backbone of modern IT environments. It powers applications, underpins operational processes, and drives innovation within organizations across industries. Securing the software supply chain has moved from a peripheral concern to a central element of cybersecurity: The vast network of code, dependencies, integrations, and third-party tools that comprise the supply chain is increasingly under siege from cyber threats and at risk of exploitation.
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