Operations | Monitoring | ITSM | DevOps | Cloud

Are You Getting the Full Value from Your Automation Strategy? Here's How to Find Out

Take our maturity quiz today and see where your automation maturity stacks up! Let’s call a spade a spade: Automation isn’t just a “nice to have” anymore. Automation is business-critical for speed, scalability, and resilience. It’s a mechanism of survival in today’s hyper-modern state of business. But the reality is that not every team is on the same page when it comes to automation.

RITA Demo

Watch a demo of RITA, the first AI Agent powered by Resolve Actions. RITA brings smart, real-time assistance to IT ticket handling, where delays often occur. From auto-populating ticket fields and translating user inputs to generating new knowledge articles, RITA enhances the efficiency and accuracy of every support interaction.+ Increases first call resolution rates+ Scales your service desk capacity while retaining quality.

Why Patching is Important: The Risks of Ignoring It & How to Stay Ahead of Patch Management This Year

Let's face it: no one likes patching. For some IT ops teams, it's such a burden that it's easy to forget why patching is important. Lots of teams put off patching until it's deemed absolutely necessary, like a vital app update or a piece of critical software going EOL. We all know ignoring patches, or letting them pile up, is a bad practice. Read this blog to remind yourself why patching is crucial, what can happen if you don't patch, and how to stop putting it off.

AI SOC, Explained: How AI-Powered SOCs Transform SecOps

Security Operations Centers (SOCs) are the command center of an organization’s frontline cybersecurity defenses — responsible for monitoring threats, prioritizing alerts, and orchestrating remediation. However, today’s SOCs are facing an existential crisis: an overwhelming volume of increasingly complex and sophisticated threats combined with a shortage of skilled analysts.

Vulnerability Remediation: Automate VR Workflows with Puppet

Secure and resilient infrastructure is non-negotiable. Puppet Enterprise Advanced automates critical tasks like patching, configuration management, and compliance, strengthening your security posture and bridging the gap between security and operations. Deploy essential updates quickly, minimizing threats and maximizing efficiency.

Why Puppet Vulnerability Remediation is a Game-Changer for Enterprise Infrastructure Ops

Effective vulnerability management has become a growing priority for organizations. Aided in part by AI, threats and vulnerabilities grow in speed and sophistication while IT environments become more complex. The skill gap for cybersecurity keeps widening (further worsened by a sprawling toolkit), exposing critical systems to exploitation. Managing secure infrastructure manually just isn’t possible at the scale and speed today’s enterprises demand.

The Future of Efficiency: Unlocking the Power of Workload Automation Software

In today's fast-paced business environment, efficiency is no longer a luxury-it's a necessity. With the increasing complexity of IT operations and the rise in digital services, organizations are looking for ways to streamline their workflows and ensure that their systems run as smoothly as possible. Workload automation software is the key to achieving this goal, providing businesses with a robust tool for managing and orchestrating tasks across various platforms. This software is a game-changer, driving efficiency, reducing errors, and freeing up valuable resources that can be better used elsewhere.

Why Automation Only Works When Someone Owns the Outcome

Here’s the automation dream: click a button, walk away, sip coffee, bask in the glow of flawless execution. Servers behave. Pipelines hum. Metrics sparkle. Nobody panics. Even market studies say it’s worth big bucks. For instance, even the global intelligent process automation market is expected to reach over $25.9 billion by 2027. Reality, of course, has other plans. Without ownership, automation becomes a ghost story. Triggers fire. Logs fill up. Something breaks. And guess what?