Operations | Monitoring | ITSM | DevOps | Cloud

The Digital Operational Resilience Act (DORA) has already begun to reshape the financial landscape in the European Union and beyond. As of January 2025, EU financial entities and Information and Communication Technology (ICT) third-party providers must demonstrate robust operational resilience against ICT disruptions.

Today, I’m excited to share that Perforce Puppet has launched the first build of Puppet Core! Here’s why the inaugural release of this new product marks a huge step forward for Open Source Puppet users.

Incidents happen. Whether it’s a service outage, degraded performance, or an unexpected spike in errors, things will go wrong. The question isn’t if incidents will occur—it’s how quickly and effectively you can respond when they do. For years, incident response has been a mostly manual process: someone gets paged, scrambles to investigate, loops in the right people, and after some firefighting, hopefully resolves the issue before too many customers notice.

If you're looking into IT process automation tools, you’ve come to the right place. There's plenty of room for automation in IT, yet many organizations still miss out on its benefits. A recent survey shows that 82% of IT professionals plan to update or expand their automation tools to better manage complex, hybrid environments. This guide breaks down the keys to IT Process Automation, from system integration to Service Management, policy enforcement, and much more.

AI offers a world of promise for security teams, including potential for advanced threat detection, automated response capabilities, and enhanced data analysis for cybersecurity. But the same technology that supports cybersecurity teams can also be weaponized by threat actors — a true “Good vs. Evil", or “Jekyll and Hyde” scenario.