Diagnosing Wi-Fi failures that traditional tools miss: a case study
A global airline experienced persistent Google Meet connectivity issues with no apparent network infrastructure faults. While their APM tool offered visibility into network paths, it didn’t surface any local anomalies. Catchpoint’s endpoint monitoring, however, revealed performance degradation specifically on Wi-Fi Channel 44 (5GHz band), where signal strength dropped to -80 dBm compared to optimal ranges of -30 to -50 dBm.