On-Call Schedules are predefined rotations/shifts assigning team members to be available for incident response at specific times. They are essential for ensuring round-the-clock support, swift issue/incident resolution, and continuous service availability. For a robust On-Call system, proper schedules are essential serving as the backbone of reliable Incident Response, and ensuring your team is well-prepared to address technical challenges effectively.

In a recent episode of the Millennium Live Podcast, Galileo partner Charles Araujo, an industry analyst, author, and recognized authority on digital transformation, joined the host, Conor Tuohy, to delve deep into the world of smart infrastructure management. The interview provides valuable insights into the evolving landscape of IT operations, the challenges posed by digital transformation, and the role of Galileo Suite in revolutionizing infrastructure management.

Distributed transaction tracing (DTT) is a way of following the progress of message requests as they permeate through distributed cloud environments. Tracing the transactions as they make their way through many different layers of the application stack, such as from Kafka to ActiveMQ to MQ or any similar platform, is achieved by tagging the message request with a unique identifier that allows it to be followed.

When it comes to managing services effectively, terms like SLA, SLO, and SLI are often thrown around like confetti at a parade. They’re in meetings, in documents, and even in casual office conversations. But if you’re new to the field or simply haven’t had the chance to dig into these acronyms, they can feel like a bewildering alphabet soup. And they can’t be missing on an uptime monitoring blog such as ours! So, what do these terms really mean?

Grafana is a visualization tool that allows you to see and analyze all of your metrics in one unified dashboard. Grafana can pull metrics from any source, display that data, and then enable you to annotate and understand the data directly in the dashboard. Grafana dashboards are designed to allow you to visualize information in a ton of ways, from histograms and heatmaps to world maps. Grafana also has an alerting feature that can communicate with you through Slack, PagerDuty, and more.

Internal Developer Platforms (IDPs) have become the cornerstone of efficient development, serving as the central hub where development teams access the tools and resources necessary for coding, testing, deploying, and maintaining software applications. As software development continues to evolve rapidly, IDPs are crucial in maintaining a competitive edge. This introduction sets the stage for the technical insights that will follow, sharing 5 tips for effective Internal Developer Platform management.

In the ever-evolving landscape of network security, the challenges faced by Managed Service Providers (MSPs) and technical managers are multifaceted, and the need for robust security measures becomes paramount. Amidst this backdrop, network segmentation remains a pivotal strategy. This article delves into the intricacies of network segmentation, its significance, and a roadmap to its successful implementation.