Operations | Monitoring | ITSM | DevOps | Cloud

Network teams have never been short on expertise. What they are short on is time. As enterprise environments stretch across on-premises infrastructure, cloud, and service-provider domains, the work of investigating issues, validating changes, and coordinating a response across tools and teams has outrun what human-driven operations can sustain.

Network monitoring is a cornerstone of running a profitable MSP. If you don’t have network visibility, you’re constantly on the back foot and reacting to client complaints. That’s why MSPs of all sizes typically implement some level of network monitoring. However, what a good set of network monitoring tools looks like for one organization won’t necessarily work for another.

Last updated: July 2026 Your Rails app throws a 500. You open Sentry and find the exception. The stack trace points to a controller action, but it does not tell you why the database call failed. You switch to Datadog and search for the request trace. The trace shows a 3-second query, but you do not know what the application was logging at that moment. You open your log aggregator, paste in the request ID, and scroll through output until you find the slow query log line that explains the lock contention.

Upgrade to the latest version of your AWS deploy orb to get automatic registration of deploy markers. This will give you instant access to deployment timeline, auto-rollback, and version comparison when something breaks — for about five minutes of effort. It will also switch you to OIDC, so there are no long-lived keys to manage. It’s a single version bump. Here’s how.

Ticket deflection is the metric IT leaders point to when they talk about AI chatbot ROI, and the knowledge base is the part of the equation that determines whether that number moves. A chatbot can run natural language processing well and still deflect almost nothing if the content behind it is thin, outdated, or scattered across articles that don't match how people actually ask questions.

This quarter, we added more integrations to StatusHub, launched new platform features, and continued improving our Status API. Here’s what’s new for Q2 2026.

Organization Settings let you set defaults for the whole org, one time for everyone.

TL;DR OpenSearch 3.6 makes agentic search production-ready, with the AI-powered Launchpad provisioning full search apps in minutes and faster default vector search, and it's the first LTS release, bringing 18+ months of guaranteed support, SBOMs, and an upstream-first commitment (every fix goes back to the main project) so teams get fast-moving open source and a stable, supported platform at once.

The relentless growth of data traffic, driven by cloud services, high-speed residential broadband, 5G mobility, and enterprise digitalization, places enormous pressure on network infrastructure. Service providers and large enterprises must scale capacity while simultaneously controlling costs and reducing operational complexity. In this environment, traditional network architectures are reaching their breaking point, creating an urgent need for a more efficient and integrated approach to transport.

Today, we are pleased to announce the release of CFEngine 3.28.0! The code word for this release is introspection. This is a non-LTS, not supported, feature release, with features which will become part of the next LTS scheduled for summer 2027.