Service-Level Agreements in Jira Service Management
Jira Service Management provides powerful built-in SLAs (service level agreements), so teams can track how well they're meeting the level of service expected by their customers.
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Announcing Harvester Beta Availability
It has been five months since we announced project Harvester, open source hyperconverged infrastructure (HCI) software built using Kubernetes. Since then, we’ve received a lot of feedback from the early adopters. This feedback has encouraged us and helped in shaping Harvester’s roadmap. Today, I am excited to announce the Harvester v0.2.0 release, along with the Beta availability of the project!
Resolve Actions - Install Software Package on remote server using Chocolatey Package Manager
This example template provides a self-service capability to install software packages on remote Windows servers (using the Chocolatey Package Manager).
How, Not Why An Alternative to the Five Whys for Post Mortem Analysis
Listen in on Robert Blumen, Lead DevOps Engineer from Salesforce's session from Summit 20 on How, Not Why: An Alternative to the Five Whys for Post-mortem Analysis.
Polystream Stopped Implementing Technology and Implemented A Mindset - Customer Stories
Polystream is changing the way we think about video game streaming, and with xMatters, they know that incidents won't keep them from achieving their goals. In this customer chat, join Tracey McGarrigan, Chief Marketing Officer at Polystream, Cheryl Razzell, VP of Engineering, and xMatters own Laura Meadows, VP EMEA Region, as they discuss Polystream's ongoing ambitions and how xMatters helps their growth. Plus, make sure you don't miss why Tracey would describe xMatters as Polystream's comfort blanket!
What Happens When I Execute a Query?
To many developers and system administrators—and even to some database administrators—database engines are a black box. They’re complex pieces of software that, in some cases, even have their own operating systems—the database engine manages its own memory, reads and writes to disks, and handles numerous other system functions. In this post, you’ll learn about a specific feature of database engines—query optimization.
Synthetic Monitoring of Amazon WorkSpaces
Amazon WorkSpaces enables you to provision virtual, cloud-based Microsoft Windows or Amazon Linux desktops for users. WorkSpaces eliminates the need to procure and deploy hardware or install complex software. You can quickly add or remove users as your needs change. Users can access their virtual desktops from multiple devices or web browsers.
Andreesen Horowitz's A Trillion Dollar Paradox: Why Repatriation Isn't The Answer
It’s been a great month for exciting insights about the role that engineering must play in driving profitable innovation.
Deliver Real-Time Alerts From Facility Management Systems
Facility managers, including service technicians, are expected to operate their facilities safely to meet the expectations of customers. They focus on the smooth functioning and maintenance of many components that fall within the scope of their facility. Typical components include roads, pavements, HVAC and plumbing systems. As a facility manager, staying on top of these siloed and geographically dispersed systems can be challenging.