Bounded to service level agreements (SLAs), vendors must monitor performance of their SaaS-based solutions for an optimal user experience. Monitoring performance of a SaaS-based solutions is a challenge since it varies extensively across user locations and geographies. These applications and their content need to travel a rigorous path of geography-specific variables (CDNs, local ISPs, etc.) en route to users. This level of complexity can eventually effect the experiences of end users differently.

No matter which path of the stack you work on, it’s crucial you make sure your website or API is up and running. We wanted to create a tool that can give you superpowers. Enter, Sematext Synthetics! You can monitor the availability of APIs and websites as well as their performance, and user journeys. This means 24×7 monitoring from multiple locations around the globe with alerts when things go wrong!

With the digital landscape shifting everything on the web, and companies fighting for better user experiences, your sites and applications are no longer just a part of your business, it is the business. But how do you to go about it and remain successful? This is where monitoring and performance management comes into the picture. Not only just for business people, IT teams have also a significant role to play in business growth and revenue optimization.

Our digital world is evolving and advancing at an unimaginable pace – and so are the expectations of end users. Momentum is everything in today’s united world, and having a poor performing website or application will likely result in the confidence of your products and services. And worse yet, any dissatisfaction perceived from the user will also likely result in them going straight to your competitor. This is an immediate impact on your revenue, brand, and customer confidence.

The complexity of an application’s digital architecture is increasing dramatically every day. In an era of cloud infrastructure, the goal is to integrate all your web services into one place: CDN, DNS, third-party API services, QA tools, analytics tools, and any other component you can think of, are working with each other to make your services function. With so many components in place for an application to run, each one of these behaves like its own black box within your IT infrastructure.

It is no longer sufficient for IT operations teams to monitor resources like CPU, memory and disk utilization. The success of any IT initiative these days is measured based on user experience. Irrespective of the type of application in question – whether email, Citrix/VDI, SAP, web application – application availability and response time are key measures of user experience. Application outages not only affect users, they can also impact the business.