Operations | Monitoring | ITSM | DevOps | Cloud

Case Study

The Building Company: "Building" the future with OpManager

The Building Company serves the full spectrum of the construction industry including the residential, commercial, and industrial markets. The retail activities of the company are provided through 124 outlets throughout Southern Africa. Operations are located in major centers in South Africa, Namibia, Botswana, and Swaziland, and are managed as either corporate, joint venture, or franchise stores.

How SLTN solves performance problems and better serves its clients with eG Enterprise

The application portfolio of companies is rapidly shifting to SaaS applications. This shift is having a significant impact on the managed services activities of SLTN, a service provider from the Netherlands. Users demand an IT environment that works anytime, anywhere, and that is always sufficiently fast to be able to do their jobs. To be able to monitor and guarantee these demands, SLTN has entered a partnership with eG Innovations.

ServiceNow and Coca-Cola European Partners offer blueprint for safe return to workplace

It’s been more than seven months of forced work from home for many of us, particularly in the United States. That’s six months in which our spouses, our kids, and our parents became our colleagues. And I don’t know about you, but I’m starting to feel a little antsy. If this Wall Street Journal article is any indication, I’m far from alone. Despite an initial boost in productivity, cracks in the remote work experience are clearly starting to emerge.

How Mercari Scales Vision, Culture, & Reliability

In a recent fireside chat with Mohan Bhatkar, Head of Engineering for the Customer Reliability Platform at Mercari, Inc. sat down with Blameless Co-Founder Ashar Rizqi. They talked about scaling while avoiding silos, exciting day-to-day challenges, instilling a culture of empowerment, and more. Here are their top insights and the lightly edited transcript of their conversation.

Denmark's Largest Utility Company Accelerates Incident Response

As Denmark’s largest power, utility and telecommunications company servicing 1.5 million customers, Norlys understands the need for fast response to security alerts. When the company first started, the Norlys security team built their own log analytics and incident response capabilities from the ground up. This homegrown approach presented challenges, including manual workflows, too many repetitive tasks and difficult-to-maintain processes.

OpManager helps UK food retailer troubleshoot network issues faster

A.F. Blakemore & Son Ltd is a renowned food retail and distribution company based in the United Kingdom. It is also a member of the Unitas Wholesale group and a significant supplier to the independent grocery sector across the UK. How OpManager helped A.F. Blakemore A.F. Blakemore has two internal data centers that process and manage logistics, retail, and distribution data. However, it did not have a separate tool for monitoring its network, which created problems.

Netlify - Accelerating Sales Cycle with Catchpoint

Founded in 2014, Netlify is a web developer platform that helps you build and deploy feature-rich websites. Netlify uses Jamstack technology for the efficient deployment of websites that are optimized to deliver a great end-user experience. The platform decouples the application backend and frontend, enabling a frictionless, streamlined way to build and deploy apps at scale.