What do an airline, the world’s largest retailer, the French government, Adobe, and NASA’s JPL have in common? They use the Elastic Stack to empower customers, communities, and, even, interplanetary exploration. With the Elastic Stack’s ability to take data from any source and in any format, and then search, analyze, and visualize it in real time, organizations can act quickly to improve customer experience and power critical systems.
Employees in today’s corporations are dependent on properly functioning technology in order to get their work done and realize their business objectives. User experience can affect outcomes positively or negatively. The IT team at HCL Technologies turned to Nexthink to grant them insight into their client’s user experience and facilitate proactive responses to issues affecting users.
Atos needed deep insights into the entire chain of components necessary for a virtual workplace to do its job properly, with a particular emphasis on user experience. This is exactly the kind of requirement that eG Enterprise is built for, which is what prompted Atos to start using the product five years ago. Sietze Vrind, a business manager at Atos says they’ve “never regretted it for a moment.”
500 customers in 15 countries. 200 Billion push notifications delivered yearly. With over five years of experience in the industry, 500 customers and over 200 billion push notifications delivered each year, Batch.com prides itself as one of the world’s leading Mobile-First Customer Engagement Platform. Their motto “Keep pushing” exemplifies this, since their platform delivers push notifications to some of the world’s most prominent names in any industry.
Cloud-based software company Salesforce is the world’s No. 1 customer relationship management platform (CRM). It helps businesses connect their marketing, sales, commerce, service, and IT teams through one integrated platform.
I recently had the pleasure to talk with Jesse Miller from SouthStar Bank about some amazing IT results they were delivering. Southstar Bank, headquartered in Moulton, Texas — about midway between San Antonio and Houston — is a community bank specializing in residential mortgage, real estate and construction lending, operating 15 full-service branches in rural and urban communities across the Central Texas region.
