Operations | Monitoring | ITSM | DevOps | Cloud

Keep it quiet during maintenance. With maintenance windows, you can temporarily disable one or multiple alert sources for a set period of time. An alert source with an ongoing maintenance will not create any incidents.

Mattermost 5.18 ships with new features designed to improve security and help your team work more efficiently. Try these new features by downloading Mattermost 5.18 today.

At its core, the mission of the IT organization is to deliver services by leveraging assets and data that are the living infrastructure of the business. While most IT professionals would agree with this statement, we commonly see the focus of the organization moving to service delivery or security due to the perceived higher visibility and risks associated with these elements of IT.

Many organizations are looking at IT asset management (ITAM) solutions to ensure that all IT assets are properly discovered, tracked, secured, and disposed of at the end of the asset’s lifecycle. IT administrators often ask me if they can use a configuration management database (CMDB) to meet their ITAM requirements. Administrators are concerned that tracking IT assets in two solutions will require them to duplicate each IT asset record in addition to increasing their workload.

The evolution of cloud computing has transformed all aspects of the IT landscape – how applications are deployed, how data is consumed and stored, how security is managed, and so on. A recent Forbes survey reports that in the span of 15 months, about 80% of all IT funds will be committed to cloud solutions. Cloud adoption has also started in the end-user computing (EUC) world.

Icinga for Windows is our framework and plugin collection to monitor Windows hosts natively with the Icinga Agent. We published our first release candidate in November, today we are delighted to announce the availability of Release Candidate 2 of Icinga for Windows. Thanks to your feedback and tests during the past weeks, we were able to improve the entire solution and increase the stability and reliability.

Tuesday isn’t exactly the most exciting day of the week—unless you’re a taco devotee—but we Customer Success Managers (CSM) at PagerDuty always have something exciting going on, whether it’s helping our customers get the most out of their PD instance or preparing behind the scenes to help them achieve their desired results. But that’s just skimming the surface of what CSMs do. Jump aboard and I’ll share some tips on how to work best with our CSM team!

I post openly about MRR, churn and other SaaS stuff on Twitter. I do this mostly for marketing purposes. Not going to lie. It's also kinda fun. At least when things are growing...