Operations | Monitoring | ITSM | DevOps | Cloud

‍This is a follow-up to two previously published posts on Pietrasanta Traceroute, Catchpoint’s traceroute alternative. Check out the first for technical details about how it works and the second to understand how it solves firewall and path challenges inherent in existing traceroutes. We’re continually looking for ways to respond to the evolving demands of the Internet to create the most useful network (& general IPM) monitoring capabilities.

What is one thing IT can do to make end users the happiest? Deliver a killer network with blazing speed and rock-solid reliability, that’s what. You can’t get that just by tossing in a bunch of bigger, faster pipes. Pipes are not the only answer. You need a holistic view of your network to build a complete and comprehensive plan to keep all your connections on top.

Dark networks have provided a measure of security to supply-chain operations for a couple of decades. These networks are closed to the outside world, only accessible via the connections between enterprise systems – think warehouse management, enterprise resource planning, etc. – and the rugged mobile devices carried by workers within these environments. And, everything is managed by on-premises device management products that never connect beyond the business’s facilities.

Network troubleshooting might seem intimidating, but fear not! We'll equip you with the essential steps to diagnose and resolve common network problems, empowering you to get your tech back on track and reclaim your digital peace of mind. Whether you're a seasoned IT professional or a home user facing a frustrating connection issue, this guide will provide you with the knowledge and tools you need to become a network troubleshooting pro!

By Chuck Day, Strategic Alliances Manager, Megaport Amidst the dazzle of Las Vegas, Cisco Live 2024 was a whirlwind of innovation, technology, and camaraderie. Held from June 2-6, this year’s event hosted over 20,000 in-person attendees and nearly one million online viewers, numbers anyone would call a massive success. I was proud to attend on behalf of Megaport as this event was particularly special for us – we got to engage with more people than ever before.