Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Get Proactive with Nexthink - Part 2

With the rapid development of innovation within the IT space, teams are dealing with an endless influx of support tickets. In order to provide a consistently exceptional digital experience IT teams must keep up with this evolution. This entails advancing beyond reacting to incidents that have already occurred – and starting to proactively solve issues before they ever make an impact on employees. Stay up-to-date with Nexthink Follow us on.

Difference Between Public, Private, and Hybrid Cloud

Cloud computing is vast. It encompasses a huge range of architectural styles, classifications, and types. This complex computing network has transformed the way we work and is a crucial part of our daily lives, both at home and at work. For organizations, there are many ways to “cloud”, but let’s start with the basics of cloud computing; the internet cloud.

Get Proactive with Nexthink - Part 1

With the rapid development of innovation within the IT space, teams are dealing with an endless influx of support tickets. In order to provide a consistently exceptional digital experience IT teams must keep up with this evolution. This entails advancing beyond reacting to incidents that have already occurred – and starting to proactively solve issues before they ever make an impact on employees.

Grafana Incident: First look at the smart incident management tool

Announcing Grafana Incident, the smart incident management tool for your teams. Grafana Incident allows teams to start collaborating immediately by automatically setting up all the essential spaces and resources needed for incident response, from Zoom meetings and Slack channels to a tracker for important tasks and TODO items. A chatbot offers a command-line interface for managing incidents, and provides the ability to instantly embed Grafana queries, dashboards, and metadata, GitHub issues and pull requests, and more. Grafana Incident is available in preview for Grafana Cloud users.

Announcing Grafana Incident, smart incident management for your teams

A huge challenge when dealing with incidents is the coordination and communication needed to put things right. What’s happened so far? Who has tried what query? Did we remember to keep stakeholders informed? What is the severity of the incident? Does this affect customers? Figuring this out requires a lot of back and forth as new team members join the incident.

Backed by $2.5B valuation, Sysdig goes channel first

It’s an exciting day at Sysdig as we announce our channel-first approach to doing business. What does this mean exactly? Going forward, we will be conducting sales for all customers outside of the Global 500 through a channel partner. For more than three decades, customers have leveraged channel partners as trusted advisors for vendor-agnostic IT consultation and expertise. Our channel-first approach moves Sysdig in line with how customers buy.

Atomic User Journeys

The temptation with synthetic user journeys is to create a single, long running journey that checks everything in one go and run it every 5 minutes. This may sound like a good idea because one journey is cheaper than five or because there’s fewer scripts to maintain, but it will make your life much harder and is likely to still cost as much due to the total time it takes to run. Therefore a good approach to user journey monitoring is to create atomic journeys.