Operations | Monitoring | ITSM | DevOps | Cloud

Monitoring

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Unlock Business Productivity with Outstanding Documentation

What are the top-performing 20% of MSPs doing differently than the competition? A recent IT Glue guest post on the Auvik blog revealed that the best MSPs document and automate as much of their operational processes as possible, to free up critical work cycles from repetitive and manual tasks. Join Auvik and IT Glue for a free webinar on how MSPs can accelerate their business productivity and process efficiency when they invest in outstanding documentation.

Do you use uniform tools to perform monitoring in different environments?

While monitoring different types of OS, it is essential to reduce the number of tools used to a logical and reasonable minimum. Under “tools”, we understand all kinds of APIs, software packages and technologies are used to perform the monitoring tasks. For example, same or similar tasks of monitoring system resources can be solved by using SNMP, WMI, various scripting languages, such as PS1, Python, VBasic and so on.

MSP Risks and Rewards in Cloud Tech

Your clients want the freedom of cloud-based collaboration and productivity tools. As an MSP, you want a business-grade solution to security and data governance. Where and how do these interests intersect? Join us as we chat with Ted Hulsy, global head of channel marketing at Dropbox, about the risks of cloud services for your clients and how addressing them can be a business opportunity for your MSP.

Feature Spotlight: System Maps

Lumigo’s System Map is a real-time visualization of your entire application. A bird’s eye view of the whole stack with filters that allow you to drill down into a subset of your infrastructure. Our systems have grown exponentially both in scale and complexity. AWS takes care of scaling automatically, ensuring your application will scale gracefully regardless of the programming language, load, or location.

3 ITSM Strategies to Help your Remote Workforce Thrive

Remote workforces are becoming the new normal. What could be achieved earlier with a simple visit to your colleague’s desk will now require you to communicate flawlessly across miles. ITSM tools that were earlier used only when systems had issues are now being used to make delivery of different business services easier. Quite naturally, not all organizations are prepared for this ‘new normal’.

Shadow IT: Why Tech Support Comes Up Short

The catchphrase “shadow IT” has always been a bit misleading in the world of tech support. Is using Dropbox instead of Google Drive akin to committing some seedy act in a dark alleyway? Jokes aside, it seems tech support’s real problem has less to do with terminology and more to do with the way they approach shadow IT. Their aim is often near-sighted because their tools hold them back.

NiCE Linux Power Management Pack 1.10 for Microsoft SCOM

IBM Power servers run business critical workloads, so response time and availability is key. With the new NiCE Linux Power Management Pack, you have a comprehensive monitoring solution for your key Linux server on IBM Power Systems. Leverage your existing investment, reduce costs, save time and build efficiencies that will last beyond your expectations.

How to scale your monitoring with Sensu clustering

I recently led a webinar for the Sensu community on how to scale your monitoring by setting up a three-node cluster in Sensu Go using Sensu’s embedded etcd. Clustering improves Sensu’s availability, allows for node failure, and distributes network load. In this post, I’ll recap the webinar and provide demos on how to set up, back up, and restore your etcd cluster, including best practices for success.

COVID-19 is Placing Tremendous Strain on Online Services, Making Analytics More Important than Ever in Driving Business Success

COVID-19 is impacting nearly every company around the world. While the pandemic is affecting companies in different ways and to different degrees, a commonality many are experiencing is that the coronavirus is forcing much of our daily commerce activity online. I wrote in a post recently that literally overnight we’ve had to find new ways of working, meeting, shopping, managing healthcare, and even staying entertained.