Amazon Elastic Kubernetes Service (EKS) is a cloud-based compute platform that includes a fully managed Kubernetes control plane in order to simplify cluster operations. AWS introduced EKS Anywhere to bring the operational ease of EKS to organizations that manage on-premise environments (e.g., to meet data sovereignty requirements).

If you were to put 100 enterprise tech leaders in a room together and ask them if they think their company’s employee experience is dependent upon IT, I’m certain all would agree it is. But I’m also certain those 100 wouldn’t know: For IT decision-makers, the devil is in the details. Many are judged by uncompromising Service Level Agreements (SLAs) and shoddy survey data, not comprehensive digital experience trends and indexes.

Alerts are notifications from AIOps monitoring tools that indicate that there is an anomaly. IT teams get these alerts on their monitoring dashboard via emails or enterprise collaboration tools such as Slack or Teams. Service level agreements expect IT teams to analyze every alert within a specific timeframe and take appropriate action.

Alerts are indispensable to any IT operations system today. Site reliability engineers (SREs) or ITOps executives set up several monitoring tools for their IT landscape. When there is a change, high-risk action, or outage in any of these incidents, the monitoring tool triggers an automated alert. This could happen on the monitoring tool’s dashboard itself, via email, or enterprise collaboration tools like Slack or Teams.

Jaeger and OpenTracing are both open-source projects. Jaeger was originally built by teams at Uber and then open-sourced. The OpenTracing project was also started by teams at Uber, and hence they are compatible with each other. While Jaeger is an end-to-end distributed tracing tool, OpenTracing is a set of APIs and libraries that can be used to instrument your application.

Cloud computing offers several undeniable benefits to businesses. Some of the biggest ones are agility, cost savings, data recovery, and developing new apps and services to meet changing customer needs. Despite these benefits, the cloud can be complex, demand specialized skills, and require companies to follow up-to-date cloud security best practices. Why is that a problem? A 2020 report shows that 68% of companies cited misconfiguration as their biggest cloud architecture challenge going into 2021.

The most effective way to understand an incident, resolve it and prevent it from occurring again is root-cause analysis. Simply put, root-cause analysis is the study performed by ITOps teams or site reliability engineers (SREs) to pinpoint the exact element/error that caused the unexpected behavior. Based on this, they plan remediation. Accurate and timely root-cause analysis can have a direct impact on the company’s top and bottom line.

The monitoring industry is changing rapidly. Gartner reports that by 2022, 50% of enterprise-generated data will be created and processed outside of a traditional data center or cloud, up from less than 10% in 2019 and that number could reach 75% by 2025.

Dynatrace is a publicly-traded global technology company that provides a software intelligence platform based on artificial intelligence (AI) and automation to monitor and enhance application performance, development and security, IT infrastructure, and user experience for enterprises and government organizations around the world. The headquarters of Dynatrace is in Waltham, Massachusetts. Dynatrace's CEO is John Van Siclen.