Operations | Monitoring | ITSM | DevOps | Cloud

Serverless platforms like AWS Fargate enable teams to focus on delivering value to customers by freeing up time otherwise spent managing infrastructure and operations. However, maintaining a deep level of observability into applications running on these fully managed platforms remains challenging.

In the battleground of modern business, your enterprise network is the backbone, and trust me, keeping it in top-notch shape is non-negotiable. Your network is like a Spartan soldier, charging into the chaos of the IT battlefield. But even Spartans need their shields, right? That's where Enterprise Network Monitoring comes in – it's your shield against network slowdowns & bottlenecks, security breaches, and those random performance hiccups.

This is a new series of blog posts that I have been wanting to write for a while. elmah.io offers a large range of features both through the UI and the list of integrations. While basic error monitoring is used by all of our users, there are features available that can provide huge value but are not so commonly used or known. In this first part, I'll go through including source code in errors and how it will make it easier to debug errors.

In the early days of Nexthink we had a whimsical way of articulating what we were working to achieve. “We want to develop a kind of digital guardian angel,” we’d say, “sitting on the shoulder of the employee, ensuring they are getting the most out of every working hour: productive and enjoying their work, without sacrificing a single minute to IT issues or application problems.".

In 2024, the average K-12 school or educational institution relies on many cloud providers, hosted services, and websites. Quite often, the services these K-12 schools rely on exceed over 40 different platforms – from communication tools like Zoom to learning management systems (LMS) such as Canvas or Blackboard. With this many services, the ticket burden on K-12 system admins and IT teams can be overwhelming.

In the previous installment of our Internet Performance Monitoring (IPM) Best Practices Series, we explored the critical importance of monitoring what matters, from where it matters. Now, we pivot to a core aspect of Internet Resilience: Customer Experience (CX). This blog explores the critical role of IPM in achieving faster Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR).

Although Generative AI traces its origins to the earliest machine learning models in the 1950s, its popularity and usage has accelerated exponentially over the past year after OpenAI issued the first public release of its ChatGPT (generated pre-trained transformer) AI chatbot in December 2022. Generative AI holds the potential to transform many professions including IT operations.

In the modern world, few things are as important for a business as its website. That's because websites are the main interface through which customers tend to interact with your brand and the main location at which customers make orders. For other types of business, websites are the primary point of communication between clients and employees. That huge level of importance brings with it a huge sense of vulnerability.

In 2022, we introduced Grafana Mimir, the most scalable and performant open source time series database in the world. And since its launch, we’ve been busy, increasing Mimir’s scale, making it easier to get started, and boosting query performance. But even with these advancements, we understand the challenges that can come with a self-hosted and self-managed OSS tool.

The growing popularity of FinOps is creating an opportunity for you to level up your entire approach to IT financial and cost management by embracing FinOps as a foundational discipline that you apply to your entire technology estate. It’s not just about saving money — it’s about making smarter, data-driven decisions that fuel growth and innovation.