As OnPage continues to expand its suite of out-of-the-box integrations with popular tools, we are excited to announce the addition of another highly requested application to our arsenal **drumrolls please** Microsoft Teams. This new integration follows our successful launch of OnPage-Slack integration and meets the needs of many eager customers. In this blog post, we will explore the enhanced capabilities and benefits of this integration.

The Teams desktop client has been rebuilt to prioritize performance and offer a faster, more streamlined, and adaptable experience for users. It’s a fairly sizeable update and there’s a bunch of new features that are worth taking a look at but here are our top 5 and why they’re important for you.

Bad meetings in the age of hybrid aren’t just annoying, they’re a huge cost sink. They drop productivity, reduce employee happiness, and sometimes, in the worst cases, lead to missed business opportunities. All that can be avoided with the right approach to making hybrid work the right way. Here are the best practices for Teams hybrid meetings that you need to know.

Remote workforce management is driving the business landscape, requiring cloud-based tools for monitoring to maintain productivity and user satisfaction. Real-User Monitoring (RUM) and synthetic transaction monitoring are powerful tools that enable organizations to diagnose and fix network issues faster for their employees wherever they work.

Pixelated cameras, robot voices, tinny sound coming out of your speakers. This is the peak Teams experience when your settings aren’t on point, and your hardware doesn’t cut the mustard. Here are the simple steps to get on top of your Microsoft Teams video and audio quality as well as how to make it better in your whole company.

We’ve gotten clear feedback from our customers that we’ve needed a strong Microsoft Teams integration. Responders want a full suite of incident management functionality, no matter what chat application their organization uses. We heard you. That’s why we’re proud to announce a brand new MS Teams integration with fully robust incident management lifecycle capabilities.

Welcome to the debut of Tales from the Trenches, a ‘boots on the ground’ series written by Richard Ashbee, a seasoned pre-sales engineer and consultant with over 15 years of experience in the telecommunications industry. Read on for practical insights straight from the frontline!