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Microsoft 365

The latest News and Information on Microsoft 365 and related technologies.

AVD Performance Dashboard

In this dashboard tutorial video, we will walk you through building an Azure Virtual Desktop dashboard. This dashboard provides users with the visibility they need into the status of Azure Virtual Desktop. The Azure Virtual Desktop dashboard combines CloudReady and Service Watch metrics for a holistic view of Azure Virtual Desktops availability and performance. When issues occur, users can quickly review the dashboard to identify whether the issues is limited to an office, individual device, or affecting Azure Virtual Desktop as a whole.

Introducing: incident.io for Microsoft Teams

There’s a major outage. Support tickets are mounting. Everybody from engineering to legal is scrambling for information. You have more Teams notifications clamouring for attention than you do minutes to address them, and it’s hard to know where to begin. What comes next is a balancing act—mitigating the impact, updating colleagues, managing action items, or updating a status page that will be seen by millions.

Email Health Dashboard

In this dashboard tutorial video, we’ll be walking you through building a Microsoft Exchange and Outlook dashboard utilizing CloudReady Synthetics and Service Watch Desktop. This dashboard is a great first stop when diagnosing user email issues. When an issue comes up, engineers can quickly review the CloudReady data available in the dashboard to identify if an office or Exchange Online is experiencing issues or an outage.

Microsoft Teams Health Dashboard

In this dashboard tutorial video, we will walk you through building a Teams Health Dashboard by combining the collected metrics for CloudReady Synthetics and Service Watch Desktop. The Teams Health Dashboard provides users with a holistic view of Microsoft Teams availability and performance. When an issue occurs, users can quickly review the Teams Health Dashboard and identify whether the issue is limited to an office or affecting Microsoft Teams as a whole.
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How to Monitor Your Email Services

Verifying email performance is more than the basic understanding of message flow. Outbound mail in the form of Simple Mail Transfer Protocol (SMTP) and inbound mail through MAPI or Microsoft's Graph API only parts of email systems to monitor, usually through pings or basic delivery confirmations. Often, once email is moved to Exchange Online, even basic visibility of mail flow and reliable delivery is lost. Many subsystems go into efficient email deliverability, especially once multiple email hygiene providers are added to the mix.

Actionable Alarms Dashboard

In this dashboard tutorial video, we will walk you through building an Actionable Alarms dashboard. This dashboard provides users with the visibility they need into the status of their SaaS solutions as well as how their end-user devices are performing. Dashboards allow combining both CloudReady and Service Watch data into a single pane of glass for visibility. Utilizing the Alarm widgets, users can quickly identify what issues need to be investigated while quickly being able to access the affected resources for review.

Is Azure Down?

As the reliance on cloud services like Azure Virtual Desktop (AVD) and Azure Active Directory (AD) continues to soar, the need for robust monitoring tools has become critical. Ensuring optimal performance and availability of Azure services is vital for organizations shifting towards Virtual Desktop Infrastructure (VDI) for full-time or disaster recovery use.

Differences Between Microsoft 365 and Office 365

In today’s digital landscape, productivity tools are crucial for businesses and individuals alike. Two names that often come up in conversations about office suites are Microsoft 365 and Office 365. But what exactly are these tools, and how do they differ? Understanding the distinctions between Microsoft 365 and Office 365 can help you choose the best solution for your needs.

Alerts using Teams and Slack

Using Slack and Teams for alerts can lead to several issues. The sheer volume of notifications can overwhelm team members, causing critical alerts to be missed or ignored. Time zone differences can further complicate timely responses. Integrating alerts from multiple systems into these platforms may cause confusion and delay in identifying and addressing incidents.

Microsoft 365 Outage, MO821132: Users may be unable to access various Microsoft 365 apps and services

Thursday evening, Microsoft 365 identified a global outage affecting users accessing various Microsoft 365 applications and services. Impacted users suffered from login issues, Azure hosted virtual machines not being available, and constant loading screens in Microsoft 365 services, just to name some of the issues.