Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Microsoft 365 and related technologies.

Actionable Alarms Dashboard

In this dashboard tutorial video, we will walk you through building an Actionable Alarms dashboard. This dashboard provides users with the visibility they need into the status of their SaaS solutions as well as how their end-user devices are performing. Dashboards allow combining both CloudReady and Service Watch data into a single pane of glass for visibility. Utilizing the Alarm widgets, users can quickly identify what issues need to be investigated while quickly being able to access the affected resources for review.

Is Azure Down?

As the reliance on cloud services like Azure Virtual Desktop (AVD) and Azure Active Directory (AD) continues to soar, the need for robust monitoring tools has become critical. Ensuring optimal performance and availability of Azure services is vital for organizations shifting towards Virtual Desktop Infrastructure (VDI) for full-time or disaster recovery use.

Differences Between Microsoft 365 and Office 365

In today’s digital landscape, productivity tools are crucial for businesses and individuals alike. Two names that often come up in conversations about office suites are Microsoft 365 and Office 365. But what exactly are these tools, and how do they differ? Understanding the distinctions between Microsoft 365 and Office 365 can help you choose the best solution for your needs.

Alerts using Teams and Slack

Using Slack and Teams for alerts can lead to several issues. The sheer volume of notifications can overwhelm team members, causing critical alerts to be missed or ignored. Time zone differences can further complicate timely responses. Integrating alerts from multiple systems into these platforms may cause confusion and delay in identifying and addressing incidents.

Microsoft 365 Outage, MO821132: Users may be unable to access various Microsoft 365 apps and services

Thursday evening, Microsoft 365 identified a global outage affecting users accessing various Microsoft 365 applications and services. Impacted users suffered from login issues, Azure hosted virtual machines not being available, and constant loading screens in Microsoft 365 services, just to name some of the issues.

Office 365 E3 vs Office 365 E5

In today’s fast-paced business environment, cloud-based productivity solutions have become essential tools for organizations of all sizes. These platforms offer a range of benefits, including improved collaboration, enhanced accessibility, and reduced IT overhead. At the forefront of this digital transformation is Microsoft 365, a comprehensive suite of productivity applications and services designed to empower businesses in the modern workplace.

Microsoft 365 and Azure Network Service Front Doors

As businesses increasingly rely on Microsoft SaaS and Azure-based applications to support their distributed workforce, ensuring optimal performance and user experience becomes crucial. With complex corporate network architectures like SDWAN, Secure Access Service Edge (SASE), or Cloud Access Security Brokers (CASB), and a reliance on Microsoft’s vast network architecture, monitoring and troubleshooting performance issues can be challenging.

Why Microsoft Teams 'Maturity' Matters

Maturity models have proved to be powerful tools for assessing performance and driving improvement in a wide range of industries and disciplines from cybersecurity and quality control to project management and HR. With hybrid and remote work here to stay, organizations now have a new kind of maturity to aspire to, one that has a significant and direct impact on business results: virtual collaboration maturity.

Teams V2 Synthetics and Real-User Monitoring Support

With the release of Microsoft Teams 2.0 and the Classic Teams client nearing its EOL (end of life), we were eager to explore the changes that Teams 2.0 brought about. Today we will look into the new features and architecture of Teams 2.0 as well as provide insight into the changes and improvements to the CloudReady Teams Messaging and Teams AV sensors.

Are you Delivering an Industry Leading Microsoft Teams Experience?

Discover how industry leaders achieve top-tier Microsoft Teams performance by mastering three key hallmarks of Teams maturity. End-to-End Visibility: Understand the importance of comprehensive visibility across your entire network, enabling effective issue identification and troubleshooting.