Operations | Monitoring | ITSM | DevOps | Cloud

Enjoy the full recording of the Netdata Office Hours that we host in Discord, where we talked about what we've been up to lately, future some machine learning (ML) related spotlights, and answered questions as well as feedback from the community.

A recap of the first live streaming episode and what can you expect in the next one.

In this episode, Hadijah Creary breaks down what Customer Service teams are versus Customer Success teams. What do they care about? How can they each get more proactive to improve the overall customer experience? And why is it PagerDuty Customer Service Operations and not Customer Success Operations?

Expanding ITSM beyond IT isn’t a walk in the park. There are countless roadblocks that you’ll need to overcome. Phil Bowermaster, Director of Solutions Marketing at Ivanti, and Mark Temple, Assistant Director for Service Management at the University of Glasgow, share their experiences and give advice on how to make your ESM initiative a successful one.

https://www.n-able.com

Nexthink's engineers are some of the most talented in the business. We asked them to read some recent G2 reviews to see what they think.

This video delves into the crucial topic of Time to First Byte (TTFB). Time to First Byte is a vital metric that measures the duration it takes for a user's browser to receive the first byte of data from a web server. By understanding TTFB, you gain valuable insights into the responsiveness and efficiency of your website. Sematext's monitoring tool empowers you to accurately measure and track TTFB across multiple sites without needing local installations.

In GrafanaCON 2023, the latest version of Grafana 10 was announced, and with it, Scenes. But what is Grafana Scenes? Torkel Ödegaard, creator of Grafana and co-founder of Grafana Labs, joins Senior Developer Advocate Nicole van der Hoeven to discuss what Scenes is and how you can use it to create dynamic dashboards like never before.

Welcome to Part 2 of ITAM software guide. If you have missed part 1, please check out the video here. In this video, we explain the benefits of having an ITAM software.

Learn how to instrument an uninstrumented block of code using Site24x7 APM Insight.