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Alerts to answers: guided root cause exploration for AWS apps (Snoop)

Troubleshooting incidents in a modern AWS app is challenging given the diversity of AWS services in use and the dependencies between them. This customer session will lead AWS infra/DevOps engineers and SREs through a root cause exploration methodology and best practices that will reduce time to resolution.

Auvik + ConnectWise: An Integrated Approach to Greater Network Visibility & Faster MTTR

Network management shouldn’t be an unmanageable—or unprofitable—task. Discover how Auvik integrates with ConnectWise to give you true network visibility and control, from one centralized view. It’s designed to streamline your workflows and help you close tickets faster, so you can scale your operations.

What You Can Learn From the 2020 Network Vendor Diversity Report

In our third year of producing the Network Vendor Diversity Report, we’ve learned the network hardware market is becoming more crowded and fragmented as time goes on. Nearly two-thirds of all IT service providers are managing more than five network vendors per client. Cisco still maintains its reign as the most commonly deployed vendor on today’s managed networks, but its share continues to decline as vendors like Ubiquiti chip away at its lead.

Observability and AI: Better Together | Moogsoft Tech Webinar

There’s an AI-led developer and operations (DevOps) evolution afoot which is stoking SREs’ increasingly critical efforts to assure and improve the customer experience by automating the toil out of observability. This movement feeds on a supercharged process of turning telemetry into actionable insight by automatically drawing anomalies, changes and events out of the full-stack event and telemetry data, and analyzing it for correlation and causality. In a fully digital economy, a movement like this puts SREs in the driver’s seat of not just development, but of an organization’s entire success.