Operations | Monitoring | ITSM | DevOps | Cloud

What does it really take to move from firefighting incidents to building reliability at scale? In this episode of Humans of Reliability, Shery Brauner (Razor, ex-Zalando) shares her unique journey from frontend and backend engineering to leading site reliability practices. She explains why protecting the user journey is the key to effective incident management, how SLOs cut through noisy alerts, and why observability must come first.

Stop debugging infrastructure issues across multiple dashboards. See how Last9's Discover Infrastructure monitors K8s pods and traditional hosts together—with resource analysis, pod-level debugging, and AI that correlates app problems to infrastructure root causes. One setup (K8s + host monitoring) → Complete infrastructure visibility that connects to your services and jobs. No more blind spots between application performance and underlying resources.

The evolution of ITIL and SSCM in the AI-driven world.

In this video, our product specialist, Matt Beran, shows us how dashboards can help you visualize warranty status, manage expirations, track inventory levels, and make smarter decisions about costs, vendors, and repairs. You’ll learn how warranty tracking works in InvGate Asset Management, how to spot trends that affect IT performance, and how to budget more effectively with interactive dashboards.

For more information please visit our site at www.invgate.com

Proactive, regular reliability work is boring, repetitive, and EFFECTIVE. And if leadership wants the incredible results it brings, they have to encourage the right behavior.

Managing your network effectively requires a robust, multi-layer platform designed for automation, allowing for streamlined processes and enhanced efficiency. By empowering your citizen developers to take the reins in automating network tasks, organizations can drive innovation and responsiveness.

Check out what's shipped this month.

When a site disruption hits, businesses face immediate and visible fallout: customer churn spikes, and revenue takes a direct hit. If customers can’t transact, your bottom line suffers, plain and simple. This insight comes from a recent Forrester survey commissioned by Catchpoint, where respondents revealed the real business impacts of Internet disruptions.

With Puppet, the power of IT automation empowers you. Too many companies use patchwork solutions for configuration management and IT automation, leading to unmanageable complexity and huge security risks. IT operators are on-call day and night to address security breaches, and toil for weeks manually provisioning servers. But no one would expect you to wash 10,000 dishes by hand — so why are IT operators expected to configure 10,000 servers manually?