The Burn Down: August 2025

Check out what's shipped this month, including:

Custom Roles & Permissions: org-level and team-level control that keeps your incident management secure, compliant, and fast.
Schedule Rotations: build multiple rotations in a single schedule — each with its own people, timeframes, and handoff cadence
Snooze Alerts: pause alerts without losing track of them (or your sanity)
Reassign Alerts: hand off alerts with just a few clicks
Bulk Phone Number Upload: get your team’s contact info in, fast
MCP Server: let AI assistants like Claude or Cursor interact directly with your FireHydrant data to manage incidents, alerts, and retros