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Latest Videos

Learn from the Kubernetes Dungeon Masters: Managing Multiple Kubernetes Clusters

As a cloud engineering team supporting multiple development teams, we needed a Kubernetes solution to allow us to manage multiple Kubernetes clusters. Additionally, we wanted to offload the administrative overhead of managing our Kubernetes clusters to reduce our internal administrative workload. We will talk through how we've leveraged Rancher and EKS to solve our needs.

Automating Scheduled Down Time with the ServiceNow CMDB Integration

Managing CIs has become ubiquitous in the CMDB Sync landscape, but taking that connection between further and providing deeper functionality was planned from the start. This video demonstrates as recently released Update Set that combines the Change Management feature of ServiceNow with LogicMonitor’s ability to set Scheduled Down Time on Devices and Instances.

Introducing Zia, the conversational virtual support agent for ServiceDesk Plus

Have you ever felt that having an extra set of hands in your service desk could relieve you of those trivial tickets? Have you ever wanted someone who could respond to questions when you’re busy putting out fires in your IT, or someone who could help an end user fix their printer when you’re midway through a change implementation? But then, there are always budget constraints that prevent you from getting the extra help you need, right?