Operations | Monitoring | ITSM | DevOps | Cloud

How Do We Market Our SaaS? Here's What Worked And What Didn't

Oh Dear is the underdog in the website monitoring software space. We’re a small player in a market dominated by big, well-funded competitors. And yet, we’ve built a solid user base and created a profitable SaaS business. But how did we do it? And more importantly, what worked, and what didn’t? This is our honest story about marketing Oh Dear, our lessons learned, and the strategies that helped us grow.

The Future of IT Operations: Why Auto-Remediation is a Game Changer

IT teams are drowning in alerts, tickets, and endless firefighting. With growing complexity across infrastructure, networks, and applications, manual incident response isn’t just inefficient—it’s unsustainable. That’s where auto-remediation steps in. Auto-remediation goes beyond detection and alerts—it takes action.

Cloud Storage vs Local Storage Cost: Everything You Need to Know

Although the importance and growth of cloud storage is rapidly increasing, local storage may still have its place for personal or business use, as it still offers some advantages over cloud storage. Many consider the deciding factor for their storage solution to be cost. For this reason, we will explore cloud storage vs local storage cost throughout this article, among other features which could save money, (or increase costs), based on comparing these two storage models.

Incident response and on-call management in one app: Introducing Grafana Cloud IRM

At Grafana Labs, we’re always searching for ways to develop products that give our users the best tooling to help in their day-to-day understanding of their systems. We built OnCall and Incident in Grafana Cloud, our fully managed observability platform, to make it easier to respond to and fix incidents — all on top of the Grafana dashboards you know and love.

Grafana OnCall OSS in maintenance mode: your questions answered

At Grafana Labs, we believe in treating everyone with respect, and a core aspect of respect is clear and transparent communication. When we decided to move Grafana OnCall (OSS) into maintenance mode, we knew that along with the public announcement, there would be a lot of questions.

Introducing Alarms: Get real-time alerts from any query in Honeybadger

In Honeybadger, everything is an event. Application errors, logs, telemetry data? All events. While we provide simple APM-style (Application Performance Monitoring) views on top of these events, we also give you direct access through our advanced query engine in Honeybadger Insights. You can use BadgerQL to transform and aggregate events at query time, allowing you to analyze your data and derive metrics without deploying new instrumentation.

What Questions to Ask a Roofing Company Before Signing a Contract

Hiring a roofing company for a repair or replacement is a significant investment, and making the right choice requires careful consideration. Many homeowners focus on pricing and materials, but understanding the company's qualifications, policies, and approach to the project is just as important. Asking the right questions helps ensure that the roofing company is reliable, properly licensed, and capable of delivering high-quality work. A well-structured contract protects both parties and prevents unexpected costs or misunderstandings. Before signing an agreement, we will explore the essential questions to ask a roofing company.