Operations | Monitoring | ITSM | DevOps | Cloud

Latest News

Top Security Data Types: Exploring the OCSF Framework

In cybersecurity, it’s a big challenge to handle diverse data formats across various platforms. The Open Cybersecurity Schema Framework (OCSF) aims to address this by standardizing data security formats and simplifying the process of threat hunting. Major players like IBM, AWS and others are working together to standardize data with this open-source project, emphasizing its importance.

PagerDuty Appoints Eduardo Crespo, Vice President of EMEA

PagerDuty, Inc announces the appointment of Eduardo Crespo as vice president of EMEA. Crespo will lead PagerDuty's next phase of growth in the EMEA region bringing the PagerDuty Operations Cloud to enterprise customers across EMEA to solve their biggest digital challenges.

Incident Management: 5 Best Practices for Seamless Operations

Website incidents happen at any time for any reason. Your website might stop responding to customers. Performance may slow down. Main pages start giving client or server errors. And when they do strike, it brings frustration and confusion to your customer, leading to lower trust and engagement.

Why You Don't Need to Hire Kubernetes Experts

History has a tendency to repeat itself. This is because bad habits and anti-patterns are hard to break. And this remains the case with the latest sought-after engineering unicorn––the “Kubernetes expert”. These days, there is a veritable gold rush to hire the best and brightest Kubernetes wizards. Like all forms of expertise––this gold is rare, and as a result––is also costly. But this isn’t a new phenomenon in the technology world.

Introducing Honeycomb for Frontend Observability: Get the Data You Need for Actionable Customer Experience Improvements

Today, we're announcing the early access program of Honeycomb for Frontend Observability. Honeycomb for Frontend Observability gives teams the ability to quickly identify opportunities for optimization within their web app. This starts with better OpenTelemetry instrumentation, available as an NPM package, that lets you instrument and collect attribution data on Core Web Vitals in under an hour.

MPLS vs SD-WAN: Optimizing Your WAN for the Cloud Era

Imagine your business as a bustling city with branch offices scattered across different districts. Efficient communication between these locations is vital for smooth operations. This is where Wide Area Networks (WANs) come in, acting as the high-speed highways that connect your city's various departments. But when it comes to choosing the right WAN technology, navigating the options can feel like getting lost in a maze.

Setting up your Grafana k6 performance testing suite: JavaScript tools, shared libraries, and more

Editor’s note: This blog post is the second in a series of posts about organizing your performance testing suite with Grafana k6. If you haven’t already, be sure to check out the first post in the series, which explores how to implement reusable test patterns and other best practices within your testing suite.

Live event recap: Humanizing the on-call experience

There’s no two ways about it: on-call is stressful. But with humans at the center, it’s especially important to find ways to make it as manageable and empathetic as possible. In this webinar with our friends at ELC, incident.io VP of Engineering, Noberto Lopes, and Intercom Staff Product Engineer, Andrej Blagojević, discuss their own experiences with on-call, and how the process can be better.