Operations | Monitoring | ITSM | DevOps | Cloud

We Learn Systems by Changing Them

It is only possible to come to an understanding of a system of interest by trying to change it. Here, Jackson contrasts action research with old-style hard science, which tries to study a system from the outside. Laboratories draw a line between experiment and scientist. In the social world, there is no outside: we participate in the systems we study. I’ve noticed this in code: when I come to an existing codebase, I get a handle on it by changing stuff.

Monitoring robots in real time with Grafana and other cloud native solutions

Edgardo Peregrino is a freelance software developer, writer, maker and IT technician. For six years now, I’ve been a passionate maker with a focus on robotics. Recently, I entered the world of cloud native computing, which has allowed me to integrate maker projects with open source tools such as Grafana, Prometheus, and Jaeger.

Community Spotlight series: Calico Open Source user insights from Cloud Native Technologist, Jintao Zhang

In this issue of the Calico Community Spotlight series, I’ve asked Jintao Zhang from API7.ai to share his experience with Kubernetes and Calico Open Source. API7.ai is an open-source infrastructure software company that helps businesses manage and visualize business-critical traffic, such as APIs and microservices to accelerate business decisions through data.

How to Optimize IT Costs with Tailored End User Personas

Standardization (treating everyone the same) may work for IT, but it does not work for employees. If IT gave each employee the same device and tech stack, what would be the result? Some employees wouldn’t have the tools they need, others would have too many. Every employee would be confused and unsatisfied with their work setup. Not exactly the recipe for a productive enterprise with cost effective IT, is it?

Will 'Back to the Office' Mandates Help or Hurt Company Culture?

The past several years have proved that productivity and business growth do not rely on employees going into the office every day. But are the more intangible benefits of in-person work being lost in today’s remote/hybrid workplaces? That’s the question on the minds of a lot of business leaders, particularly as they weigh the pros and cons of a “back to the office” policy.

Why Your Business Needs To Monitor Microsoft Teams

To give your business the best Microsoft Teams experience you need to monitor Microsoft Teams make sure all the features you are paying for are actually working. To do that, you need visibility into how it is working, how well it is working, and where any problems might arise.

An Observability Agent for the Cloud Era: Why Cribl Edge Matters

A few weeks ago, I did a live Cribl Edge demo for the Cribl Community, and I wanted to explain more about the importance of Cribl Edge for IT admins. Managing traditional log shipping agents is very time-consuming and brittle. Just the act of a once-a-year upgrade can require the help of a kind god! Admins need help to make this vital workflow easier and faster so they can focus time on delivering value to the business.