Operations | Monitoring | ITSM | DevOps | Cloud

OpenTelemetry (also known as OTel) is a popular open-source framework used to generate telemetry data for traces, metrics, events and logs. In this guide, we are going to cover the best observability and application performance management tools that can be used alongside OpenTelemetry to transform telemetry data into responsive reporting dashboards.

IT4IT was created as a framework for IT service management, and has established itself as an alternative — or perhaps complementary? — standard to the widely acclaimed ITIL. But since it's been around for a decade now, it's about to change. Lars Rossen — one of the creators of the first version of the IT4IT Reference Architecture, which formed the basis for the standard — told us first-hand what to expect from IT4IT 3.0 on Episode 9 of Ticket Volume podcast.

You’ve probably heard about neural networks being hailed as the next big step in technological advancements in artificial intelligence (AI). Beyond its often exaggerated depiction in fiction and media, neural networks have slowly but steadily become an invaluable asset in the IT world. It is under constant research in data science and computer science.

Quality of Service (QoS) uses methods or technologies on networks to control traffic and ensure the performance of critical applications with limited network capacity. It enables organizations to adjust their overall network traffic by prioritizing specific high-performance applications. Your internet connection is like a highway where different types of vehicles travel to reach their destination. Your car drivers, truckers, average commuters, and emergency services vehicles all share the same lanes.

Every organization is equipped with lots of assets and all organizations rely on some type of maintenance. Organizations that are into production and manufacturing such as oil & gas, electronics, and pharma heavily rely on maintenance. A manufacturing unit utilizes plant maintenance! Don’t know what exactly plant maintenance is? In this blog, we will know about plant maintenance Types & their objectives. So, let's begin with basic definitions first.

This is no secret to you. It costs up to seven times more to attract a new customer than to keep an existing one. Upselling an existing customer is also easier than upselling to a new one. So, keeping customers will increase your revenue and profitability. Not to mention, current customers are likely to buy more goods and services than new ones. But that's not all. The longer you keep a customer, the higher their Customer Lifetime Value (CLV) grows, thus maximizing your return on investment.

Did you, along with billions of others around the world, snag some deals yesterday at the start of Amazon’s Prime Day 2022? It's no secret that July 12-13th marks Amazon’s two-day online shopping event. There are no hard stats yet on this year's numbers, but according to Influencer Marketing Hub, the world’s largest online retailer generated record sales of about $11.2 billion during their 2021 Prime Day, a 7.6% increase from 2020.

Cross-site request forgery (CSRF) is an attack that tricks a user's browser into sending a malicious HTTP request to another website. This malicious HTTP request looks like it was sent by the user, but it actually comes from the attacker. A cross-site request forgery (CSRF) attempts to execute a change rather than trying to download personal data. Once an attack is executed there is no way for the attacker to directly monitor the result so attackers often execute multiple forgeries.

Kubernetes has quickly become the standard container orchestration technology for developers and companies who want to deploy at scale, iterate quickly, and manage a large number of applications and services. At Grafana Labs, we recognized the need for something more powerful for our users to be able to successfully keep an eye on everything happening inside their clusters.

Some people spend hours on a spreadsheet and call themselves “Excell Ninja” here at Qovery; we spend hours on our console because, in case you don’t know yet, we test and deploy using Qovery for Qovery. After a year of using our console almost every day, I started to make a list of all the small tips and tricks that I was able to gather, and because sharing is caring, here are my top three tips to use on Qovery.