Operations | Monitoring | ITSM | DevOps | Cloud

Digital Experience Management (DEM) and Your Salesforce.com: Everything You Need To Know

The post-pandemic world is more digital. Covid-19 fundamentally impacted how we live, work, interact, and shop. And while some of the structural trends (such as the rise in remote work or shifting consumer preferences) were already underway, the pandemic accelerated them by a significant number of years. The competitive landscape is digital, and the winners and losers are defined through the customer experience they provide.

Sky Rocket APM Performance with Log Analytics

Application Performance Monitoring (APM) is great for tracking the health and performance of your software tool. APM helps you understand what's happening inside your application by monitoring various parameters such as CPU/memory stress, internal network throughput, and more. However, mixing in log analytics can take your APM game up a notch. Almost all software tools generate logs when they run.

Pandora FMS becomes an M81 partner to make IBM i system monitoring easier

Pandora FMS, an international benchmark in system monitoring, becomes technology partner of the French company M81. The French platform has extensive experience in the sector since its creation in 1988 and is currently considered one of the great experts when it comes to monitoring IBM i systems. Thanks to this agreement, Pandora FMS will transfer this type of solutions to Spanish companies to improve IT management and the efficiency of the different work areas.

Incident Severity Levels 1-5 Explained

The question isn't whether an incident will happen: it's when it will happen. Systems will crash. Software will fail. Vendors will suffer an outage of their own. It's your job to be prepared for these problems, and incident severity levels are one of the tools you need. Incidents have varying impacts on your business and customers. Incident severity levels are how you classify their impact and manage your response.

Dashboard Studio: It's the Little Things

It's always interesting to hear what feature requests dashboard users share with our product team. Sometimes it's big things — such as being able to set tokens on drilldowns — and sometimes it's little things. In Splunk Cloud Platform 9.0.2208, we've included a handful of Dashboard Studio "little things" updates.

Top 6 services to Integrate with MetricFire

At MetricFire, we focus on integration with your infrastructure. As one of our business values, MetricFire strives to ensure you can integrate your infrastructure with our Hosted Graphite monitoring service easily. Our engineers are committed to going above and beyond in finding solutions to get our customers the insights they need.

9 Key Reasons to Use or Not Kubernetes for Your Dev Environments

We all know that Kubernetes is the best container orchestration tool in the industry. However, it is not frequently used in development environments due to its complexity and time to set up. That deprives you of many benefits you can gain from Kubernetes in the development environment. In this article, we will discuss the pros and cons of deploying Kubernetes in a development environment. We will go through various factors which decide the suitability of Kubernetes for your organization.

AIOps Role in Improving the Telecom Customer Experience

Communication service providers are finding themselves at a crossroads – growing competition is exerting pressure on revenue and costs, while the need to revolutionize operations is pressing. The only way for providers to to set themselves apart from competitors is to deliver top-notch services and incorporate innovative technologies that will ultimately lead to growth and operational efficiency.

Challenges Faced by SaaS Companies Regarding Continuous Integration and Deployment

Software as a Service (SaaS) companies are constantly striving to ensure customers have an exceptional user experience when utilizing their service. The fierce competition in the modern business puts more pressure on companies to meet their customers’ expectations or risk losing them to a market rival. The success or failure of a solution and the underlying organization can rest on the ability to create an engaging and innovative user experience.